Quest 2 controller does not work in Hellsweeper VR at all

[Glorious Kev]

When I turn on the game my controllers don't do anything in game. They work to function the Steam Link app and the quest stuff. Just in game does nothing. It's kinda weird.

[charlesl]

We tried a few combinations, but just validating, were you able to select the controller type from the controller menu? Or does selection of controller type not working at all? Additionally - is this a fresh install or an old install?

[Musicforl1fe1]

I have same problem

[Keith]

Hi folks, we're not able to see this issue locally. Please reproduce the issue and take a log (SteamVR Menu -> Create System Report -> Save to file. Then open a support ticket, include the log, and post the ticket number here so we can take a look at what's happening.

[personguy440]

From some testing, it seems steam link is the problem. Virtual Desktop worked perfectly and I assume quest link would work too.

[Smart Glasses Hub]

Dealing with a non-responsive Oculus Quest 2 controller can be frustrating, but I've compiled some easy fixes that might help resolve the issue:

Unpair and Repair Controller:
*Use the Oculus app on your phone to unpair and then repair the controller.

Remove and Reinsert Batteries:
*Sometimes, simply taking the batteries out and putting them back in can fix the problem.

Try New Batteries:
*Replace the old batteries with new ones to ensure they aren't the issue.

Restart the Quest 2 Headset:
*A simple restart of the headset can often resolve controller issues.

Clean Controller Battery Contacts:
*Check the battery contacts for dirt or damage and clean them if necessary.

Place Aluminum Foil on Battery Contact:
*If the battery seems loose, a small piece of aluminum foil can help ensure a better connection.

Factory Reset Your Quest 2:
*As a last resort, a factory reset can solve a multitude of issues, but it will erase all data on the headset.

If these solutions don't resolve the issue, the controller might have a hardware problem. In such a case, it's best to consult a specialist or contact Oculus Support, especially if the controller is still under warranty. Feel free to check out my post for more details on any of these fixes: https://smartglasseshub.com/oculus-quest-2-controller-not-working/

[personguy440]

No, I’ve realized the problem is with Hellsweeper itself. Steam uses an ovr plugin, which I assume HellSweeper doesn’t support.