Steam Link

Steam Link

mrkeww Dec 2, 2023 @ 8:37pm
Quest 2 never fully connects to host
When i hit the green connect button the blue void appears but there it freezes at "connecting to host pc is taking longer than usual" and never fully connects.

I have tried the troubleshooting steps but they did nothing.

My specs are:
Intel i3 12100f
Amd rx 6600
16gb 3200mhz ram
Windows 10
Wifi 6 router with 5ghz channel
Router is connected to pc via an ethernet cable and the cable speed is 1gib

I also am not running any beta versions of steam or steamvr and have remote play turned on.

Also in the logs and the web console of steam vr i get these errors

Early TX Failure Streak Hit 201; Aborting and reconnecting
vrlink: SVLDataLinkUDP::Disconnect() vrlink: SVLDataLinkUDP: No QOS service found!
Last edited by mrkeww; Dec 2, 2023 @ 8:45pm
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Showing 1-8 of 8 comments
charlesl Dec 5, 2023 @ 7:56pm 
We may not be able to resolve this in this thread, we encourage you to create a system report and open a ticket with support. Some general questions, though:

1. What version of Windows are you on?
2. Do you have any third party firewall software running?

We haven't seen your error before.
MisutaaAsriel Dec 5, 2023 @ 11:24pm 
Originally posted by charlesl:
We haven't seen your error before.

You most certainly have. Or should have.

I mention this very issue days ago and even filed a support ticket (HT-M87D-X7D5-T89R). Others mention similar issues (stuck forever waiting to connect), with varying levels of success finding resolution.

I've tried everything under the sun to remedy this for myself (Windows QoS Policies, disabling other networking software, changing VRLink settings in the SteamVR configuration file, etc.) and all attempts fail identically.
Last edited by MisutaaAsriel; Dec 5, 2023 @ 11:27pm
mrkeww Dec 6, 2023 @ 1:07am 
Originally posted by charlesl:
We may not be able to resolve this in this thread, we encourage you to create a system report and open a ticket with support. Some general questions, though:

1. What version of Windows are you on?
2. Do you have any third party firewall software running?

We haven't seen your error before.

This is the windows version im running:
Edition Windows 10 Pro
Version 22H2
Installed on ‎12/‎22/‎2022
OS build 19045.3693
Experience Windows Feature Experience Pack 1000.19053.1000.0

I can try updating windows if that would do the trick and also i dont have any third party firewall software running. I even tried disabling windows firewall like told in the troubleshooting guide.

Edit: I made a support ticket under steam vr about this and included all the info
Last edited by mrkeww; Dec 6, 2023 @ 2:12am
MisutaaAsriel Dec 8, 2023 @ 6:40pm 
Originally posted by bobslayh:
Edit: I made a support ticket under steam vr about this and included all the info.

If they figure it out for you, can you reply with what the fix is here?
charlesl Dec 9, 2023 @ 1:28pm 
MisutaaAsriel, would you mind also opening a support ticket to dig into this more?
MisutaaAsriel Dec 9, 2023 @ 5:47pm 
Originally posted by charlesl:
MisutaaAsriel, would you mind also opening a support ticket to dig into this more?

Should I open a second ticket with SteamVR? As I mentioned, i had a ticket (with Steam Link) already opened before you'd even replied. Ticket is HT-M87D-X7D5-T89R.

The Steam Link for Meta Quest troubleshooting said to open the ticket with Steam Link, so if it needed to be with Steam VR instead, that would be good information to publish on the support page.
Last edited by MisutaaAsriel; Dec 9, 2023 @ 5:48pm
charlesl Dec 9, 2023 @ 6:14pm 
Sorry, I didn't see the ticket. It appears to be sufficient. We can dig in from the ticket.
charlesl Dec 14, 2023 @ 9:08pm 
We've now released a new beta that should resolve this issue for most people in this thread, available here: https://steamcommunity.com/games/250820/announcements/detail/3860211948182440551

Please give the Beta a shot and let us know how it goes.
Last edited by charlesl; Dec 14, 2023 @ 9:08pm
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Date Posted: Dec 2, 2023 @ 8:37pm
Posts: 8