Video Encoder Error on Intel Arc A750 via Meta Quest 2

[Chipboard]

I've tested for my android phone and it works fine, only get this error on SteamVR for Quest 2. SteamVR works fine without link

[joe57005]

I'm having the same issue. Ryzen 5 5600G with Arc A750. Steam link works fine for non-vr, but no combination of settings I've tried will get steam link to work in Quest 2. It would be nice if steam link allowed users to explicitly select which device and codec is used for hardware encoding. I can use ALVR, but I was hoping to use Valve's officially supported solution.

(Though I was really hoping I could do this all in Linux. My entire steam library, except VR, works in Linux. If I can get VR working, I'll finally be able to delete my windows partition once and for all. I know it's not a reasonable hope.)

[Aria's Mojo Store]

Same error on my A770.

Looking through the vrserver logs (C:\Program Files (x86)\Steam\logs\vrserver.txt) I saw these errors:

Sat Dec 02 2023 09:42:38.505 [Warning] - Could not activate pending device VRLINKHMDQUEST2: VRInitError_Compositor_FailedToInitializeEncoder
Sat Dec 02 2023 09:42:38.505 [Info] - Driver 'vrlink' finished adding tracked device with serial number 'VRLINKHMDQUEST2'
Sat Dec 02 2023 09:42:38.505 [Info] - vrlink: SendUpdatedFramerateRequest: Preffered refresh rate was available. Using 90.00
Sat Dec 02 2023 09:42:38.505 [Info] - vrlink: SendUpdatedFramerateRequest: Requesting client use 90.00 Hz
Sat Dec 02 2023 09:42:38.505 [Info] - Failed to read chaperone file from C:\Program Files (x86)\Steam\config\chaperone_info.vrchap
Sat Dec 02 2023 09:42:38.505 [Info] - Failed to update shared data

Sat Dec 02 2023 09:42:39.530 [Info] - Allowing driver load failure VRInitError_Compositor_FailedToInitializeEncoder for application 21620: vrwebhelper_main because it is VRApplication_WebHelper
Sat Dec 02 2023 09:42:39.530 [Info] - Processing message VRMsg_Connect from 21620: vrwebhelper_main took 0.00982 seconds

Sat Dec 02 2023 09:42:39.749 [Info] - Allowing driver load failure VRInitError_Compositor_FailedToInitializeEncoder for application 6760: vrmonitor because it is VRApplication_VRMonitor
Sat Dec 02 2023 09:42:39.749 [Info] - Processing message VRMsg_Connect from 6760: vrmonitor took 0.0102 seconds

Sat Dec 02 2023 09:42:40.953 [Info] - Allowing driver load failure VRInitError_Compositor_FailedToInitializeEncoder for application 21448: vrwebhelper_settings_desktop because it is VRApplication_WebHelper

Sat Dec 02 2023 09:42:40.962 [Info] - Allowing driver load failure VRInitError_Compositor_FailedToInitializeEncoder for application 22548: vrwebhelper_pairing because it is VRApplication_WebHelper
Sat Dec 02 2023 09:42:40.962 [Info] - Processing message VRMsg_Connect from 22548: vrwebhelper_pairing took 0.0189 seconds

[charlesl]

Steam Link for Quest does not support Intel GPUs at this time. We are evaluating it for possible future support.

[Chipboard]

Originally posted by charlesl:

Steam Link for Quest does not support Intel GPUs at this time. We are evaluating it for possible future support.

I beg of you to include Intel Arc in future tech!

[joe57005]

Originally posted by charlesl:

Steam Link for Quest does not support Intel GPUs at this time. We are evaluating it for possible future support.

What don't you support? Rendering, hardware encoding or both?

[Taorakis]

Aww. Sad it does not work.

[Stiathirs]

Originally posted by charlesl:

Steam Link for Quest does not support Intel GPUs at this time. We are evaluating it for possible future support.

I'm running a GeForce GT 1030 and just updated my drivers and have the same problem.

[lrussell887]

I'm also using an Arc A770 and was hoping to give Steam Link a try over Virtual Desktop. I wanted to see how foveated rendering can boost FPS on the Quest Pro.

[Duke Nukem]

Had this issue with my dell pc whatchamacall it as well. I’ll try on my Mac.

[joe57005]

Originally posted by lrussell887:

I'm also using an Arc A770 and was hoping to give Steam Link a try over Virtual Desktop. I wanted to see how foveated rendering can boost FPS on the Quest Pro.

You might try ALVR, I've had limited success with it. I had to fiddle with which chipset to use for rendering and which for encoding. (I've got a Ryzen 5 with integrated graphics along side by Arc A750) But it at least works wirelessly. Quality on my crap wifi varies wildly, but I was able to do valve's VR demos and the Portal VR mod.

[Shaqaruden]

Is it possible to choose what GPU is used? I still have a nvidia GPU just for QuestLink (which does work)

[The Defective Butcher]

Originally posted by charlesl:

Steam Link for Quest does not support Intel GPUs at this time. We are evaluating it for possible future support.

Maybe you guys should add support for the Arc. Using the Arc A750 through ALVR works just fine through first hand and anecdotal experiences. The fact that NO ONE acknowledges the Arc as being actually VR Capable, INCLUDING META, is very heartbreaking. Was hoping Valve was gonna swoop in and save the day on this one, but nope.

[Chipboard]

Originally posted by The Defective Butcher:

Originally posted by charlesl:

Steam Link for Quest does not support Intel GPUs at this time. We are evaluating it for possible future support.

Maybe you guys should add support for the Arc. Using the Arc A750 through ALVR works just fine through first hand and anecdotal experiences. The fact that NO ONE acknowledges the Arc as being actually VR Capable, INCLUDING META, is very heartbreaking. Was hoping Valve was gonna swoop in and save the day on this one, but nope.

This right here is straight facts, it had some drivers to work out but as of late it has been a very stable and reliable card. I use it as a developer, and it gives me little to no issues. No more than any AMD or NVIDIA card ever gave me. The only "issues" that I have left are those that refuse to support this more than worthy competitor.