Steam Link

Steam Link

Roland 2015 年 11 月 6 日 上午 10:15
Steam Link only black screen when connecting
My Steam link can find my computer and I see it in the menu, but when I try to connect to it the screen go black for few seconds and then comes back to the menu. My computer TV-mode say that it's streaming to Steam link, but the link only show the menu. I'm useing wired 1 G bit connection between link and computer.
最後修改者:Roland; 2015 年 11 月 6 日 上午 10:15
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目前顯示第 31-45 則留言,共 45
Karpatenhund 2015 年 11 月 12 日 上午 11:39 
引用自 Sulla33
Also - Steam Support Ask a Question seems to be broken - when I click to enter text in IE or Chrome the form refreshes...
i mentioned that few weeks ago, no one cares it seems.
BeerWolf 2015 年 11 月 12 日 上午 11:42 
Guess I'm just waiting for patch to fix this issue... I hope.
cheat-unique 2015 年 11 月 12 日 下午 10:23 
I have solved it :)))))))))))))
I've updated my graphics drivers !!!!!
Not with the Windows Installer !!!
I went to this site and have downloaded the driver..... www.driverscollection.com
Now........ it's working :)
Good luck guys :)
BeerWolf 2015 年 11 月 13 日 上午 1:08 
What card you running? I have a latest nvidia drivers for my gtx 760, nvidia experience and all that.
cheat-unique 2015 年 11 月 13 日 上午 7:01 
I have AMD Readon HD 7800 Series.
Really i think it lies on the driver.
Its your Card... https://de.driverscollection.com/?H=GeForce%20GTX%20760&By=NVidia
BeerWolf 2015 年 11 月 14 日 上午 6:38 
Ok tried the drivers, didn't work.
Tried it over another friends house on his Sony TV using two different machines running steam, all have the same result. I'm beginning to think I have a faulty box even though it works through my amp.
Anyone else got any news?
messyjesse80 2015 年 11 月 16 日 上午 10:06 
@BeerWolf, have you tried various HDMI cables?

When you use your receiver you must be using 2 HDMI cables, one of them perhaps is short (from receiver to TV). Recommend you try a few different HDMI cables between Link and TV directly, use the provided one initially, but also try to not use it by using other cables. Perhaps the cable is bad. But that wouldn't explain you get kicked back out of the game (sounds more like game/driver crashing at the PC).

What resolution are you using at your host PC, and do you have a multiple monitor setup? Try setting the host PC to 1920x1080 to make sure your graphics card not trying to encode a much higher resolution.

Also try some different games.
marioochoa 2015 年 11 月 16 日 下午 5:28 
Ok guys i really hope i can help someone here. i got my Link this past thursday, the thing worked for me only over Ethernet but i couldnt make it work over wifi, i kept getting a black screen and then my router crashes.
Tried every single tutorial and nothing worked, so i contacted D-link support (i have a 880L btw) and they asked me if there was any ports that Steam recommends to be open, so i looked that up and found a page from Steam that says that for streaming you should open the following ports

UDP: 27036
TCP: 27037

so go to your steam link network config look what IP your link is using and then go and open the ports for that specific IP, after i did that my steam link worked just fine over wifi.

what pisses me off is that in the steam link "SUPPORT PAGE" doesnt say anything about this, no wonder why Steam keeps being called as one of the worst companies in America.

btw i sent them like 15 emails regarding my problem and so far i got no response.

let me know if this help guys :)
lampy. 2015 年 11 月 19 日 下午 1:41 
Fixed this by replacing their HDMI cable with one of mine.
BeerWolf 2015 年 11 月 19 日 下午 3:38 
@messyjesse80 -
Tried over 7 different cables to no avail.
Single monitor setup at 1080p.

The humming in the background when there is no sound (when it does not work) interests me as it is a indicator that it will work.
All but given up on it to be honest. Think I'll raise a ticket to get a replacement.

Been looking at the nvidia shield tv, wouldn't have bothered getting this if I knew that existed. Been using an app called moonshine and it supports the nvidia game streaming technology.
GTAV running on my tablet no problems, very impressed!
Zimraph 2016 年 2 月 5 日 下午 4:57 
Just wanted to share my solution with others. Just like the original post, my Steam link could find my computer and I was seeing it in the menu, but when I tried to connect to it, the screen was going black for few seconds and then was coming back to the menu. I only had my mouse cursor on the top left corner of the black screen on the Steam link...

Then I did some test on the host side (PC side). I finally realised that by disabling the "Prioritize network traffic" in the In-Home Streaming's advanced host options, all my black screen problems were finally solved!!!

Below this option, it says "If you have a newer router, you might also turn on network traffic prioritization". In my case, I have an Apple Airport Extreme and it seems it does not really like the Steam's traffic prioritization...

Anyway, for those of you with the black screen with mouse cursor effect after trying to connect to host, try disabling this option. It saved me from throwing my Steam Link into trash!!!
TheTrippyHippie 2016 年 2 月 5 日 下午 11:51 
引用自 Zimraph
Just wanted to share my solution with others. Just like the original post, my Steam link could find my computer and I was seeing it in the menu, but when I tried to connect to it, the screen was going black for few seconds and then was coming back to the menu. I only had my mouse cursor on the top left corner of the black screen on the Steam link...

Then I did some test on the host side (PC side). I finally realised that by disabling the "Prioritize network traffic" in the In-Home Streaming's advanced host options, all my black screen problems were finally solved!!!

Below this option, it says "If you have a newer router, you might also turn on network traffic prioritization". In my case, I have an Apple Airport Extreme and it seems it does not really like the Steam's traffic prioritization...

Anyway, for those of you with the black screen with mouse cursor effect after trying to connect to host, try disabling this option. It saved me from throwing my Steam Link into trash!!!


im not 100% sure if i am correct on this although i was also wondering ..

if your ethernet card or on board ethernet and router support traffic prioritization then a network switch was added to the network that does not have native support built in for traffic prioritization and the steam link is connected to the network switch could or would this effect the network traffic for the steam link ?
最後修改者:TheTrippyHippie; 2016 年 2 月 6 日 上午 12:09
Diablo79 2017 年 1 月 21 日 下午 2:44 
Hey,
hope i can help you guys.The biggest Problem i had with blackscreen and connecting steam link with my PC was Programs like Rivatuner or Fraps. After remove those Programs all Run fine!
So if you have Run Programs live this,try to remove them. All Oberbayern Programs to Show Fps or other stats are problematic for steam link.
最後修改者:Diablo79; 2017 年 1 月 21 日 下午 2:46
florian.s 2017 年 1 月 21 日 下午 4:30 
I had a similar issue after adding a router to connect the pcs and other Ethernet devices on my level via WiFi to my internet router on the level below (thus avoiding me to add WiFi cards to all of my devices).

My Steam Link and my gaming PC (Windows 8.1) which runs Steam are connected via Ethernet to the same subnet behind a Raspberry Pi (configured for routing). The PC and the Steam Link had access to the Internet but connecting the Steam Link to my PC always ended in the Steam Link (during the connection attempt it showed a black screen for several seconds) saying that my PC is offline (or Steam not running).

After some network testing I found out that Windows was blocking ICMP requests (and probably any Steam Link connection attempts) because of the security settings on the Ethernet connection. It was set to public network, after setting this to home network to enable file and printer sharing the Steam Link finally managed to connect to Steam on my PC.
最後修改者:florian.s; 2017 年 1 月 21 日 下午 4:32
Dartne 2017 年 9 月 9 日 上午 8:39 
Haven't read though all the posts but my Steamlink was displaying black intermittently before I actually even connected to the PC. I actually found out it was because I was using my side HDMI connection on the TV. I don't think it was the actual port because it worked on other things before fine. My random guess is maybe the side HDMI connection isn't as good as plugging directly in the back kind of like how if you have a USB external drive that is powered over USB it tends to work better when you plug directly into the back vs the front USB because you are plugging into the motherboard vs a USB port on the front which is connected to the motherboard via a cable.
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張貼日期: 2015 年 11 月 6 日 上午 10:15
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