Works great for 10 minutes, then seems to lose connection to the network.

[stiles]

Using steam link over wireless network.

After playing for about 10 minutes or so, the steam link freezes, resets, then can't find my home network until I do a hard reset.

I'm wondering if this might have something do with my router settings. Any suggestions? Thanks

[Dangerous]

I'm having the exact same issue except I'm running on a wired network. Are you using a Mac host?

[stiles]

Using a PC for my host.

UPDATE: Looks like it was a setting in my router. I have a TP-link Archer C5. There is a default setting "NAT boost enabled". I have disabled NAT boost and it seems to be running fine. Will have to test further to make sure.

What I think was hapenning is the NAT boost would shut out my steam link after a while because it was taking up so much bandwidth over the network. TP-link doesn't do a good job of describing what NAT boost is, but it must be some sort of security/regulating feature to shut out devices using extreme amounts of bandwidth.

[Nicerius]

I am having the same issue but it happens randomly and often. My router is a Netgear AC1750. It doesn't have a NAT boost type feature. I made the NAT open even and it still happens. Any help would be great. I noticed after the Steam Link resets it can't find any wifi signals. I live in an apartment and normally it lists many signals.

[stiles]

Originally posted by Nicerius:

I am having the same issue but it happens randomly and often. My router is a Netgear AC1750. It doesn't have a NAT boost type feature. I made the NAT open even and it still happens. Any help would be great. I noticed after the Steam Link resets it can't find any wifi signals. I live in an apartment and normally it lists many signals.

You're describing the exact issue I was having. After resetting, the steam link would not find any (of the many) networks in my area.

I have used the steam link for about 4 more hours after adjusting my router settings and things still seem to work fine. This makes me think it must be a router settings issue.

I would try playing with the network settings listed here

[Nicerius]

I have now followed the setting guide you listed. I checked client isolation is off. I opened all ports listed. I added the steam links wireless MAC address to my QoS list and made it highest priority. I don't know if its the latest build of steam link or changing those setting but now the issue is worse. Today I tried watching a video saved on my pc and steam link did what we have been talking about every couple of minutes about. 22 minute video I had to unplug steam link 7 times during it to watch the whole thing.

[Dentifreak]

I just had the exact same problem for the first time (build 388)

[Dentifreak]

and it crashed again the same way....

[oz]

For those who don't have the same router, I had the exact same problem and no Nat boost option.
I solved it by disabling Hardware nat (called nat acceleration sometimes) This feature cause problems with low latency applications. I guess it's the same thing that Nat boost does.
Works flawlessly now in 5ghz.

[Nicerius]

On my router the NAT options are, "secured" and "open". Default was secured and I changed it to open. It is still on open and the disconnect issues still happen often. The only other NAT option is a check box for "Disable SIP ALG". I have that unchecked. I am going to run Steam Link with that option checked for a while and see if that helps.

[stiles]

Apparently this is a known issue for Valve. It does not stirctly involve router settings. It is a problem they are currently working to resolve with the company that makes the components of the Steam Link.

See slouken's response here: https://steamcommunity.com/app/353380/discussions/0/485623406941817265/

[Dangerous]

Someone needs to buy slouken a drink or two. I feel like he's doing a great job fielding questions and issues.