Not Working With HDMI Switch?

[Omegaredish]

I have an old TV so I connect through DVI and play the audio on my PC. My TV supports up to 720p resolution.

I have a Wii U on the other hand, and I needed to share one DVI port, so I bought an HDMI switch.

The Wii U works, but the Steam Link only shows up to the Steam Link Icon, and stops there. It says the display is not supported? Why?

My HDMI Switch supports 720p/1080i resolutions.

It's this one to be precise.

http://www.discatonce.se/se/kablar-kabelsortering/hdmi-kabel/adapters-tillbehor/deltaco-manuell-hdmi-switch-4-ingangar-till-en-utgang.php

Thanks in advance!

[dtsviper]

The Steam Link requires 1080p. The issue with the switch is it only supports up to 1080i. Not sure if a switch that supports 1080p would let it work with a 720p TV though.

[Omegaredish]

But my TV itself only has 720p or 1080i? And it works if I connect directly...

[messyjesse80]

Do this:

*Changes in build 449*
Added the ability to force 720p output by putting the word 720p in a file on a USB drive at \steamlink\config\system\display_resolution.txt, inserting it into the Steam Link and then power cycling the Steam Link

More than likely your HDMI switch is telling the Link that 1080i is OK and the Link starts outputting 1080i. But the TV doesn't like that. When connected direct to TV, the TV reports 720P to the Link and it does that.

Try that and let us know if it resolves your issue!

[Omegaredish]

A ray of hope, thanks! Something changed at least but the picture was fuzzy, making the Steam link restart eventually. Will try with 1080i.

[messyjesse80]

I thought your TV was 720P only so not sure what you mean about trying 1080i. Also I don't think you can write "1080i" in that file and expect the Link to go to that mode.

Other users report a clear picture using the 720P mode forced with USB stick.

What model TV, HDMI switch, and DVI adapter are you using?

Did the steam link restart on it's own? Maybe it was performing an update. Take care not to unplug it during updates - directly connect the Link to TV with HDMI, force 720P with the USB trick and make sure all is good, then put the switch back in and see if it still works.

[Omegaredish]

Sorry, I'll stick to the fact that my TV is 720p as that is what Steam chooses when I plug the HDMI cord directly.

I'm sorry if the following sites are in Swedish.

I'm using a Philips plasma TV (philips 42pf7520d/10). It's quite an old one, no HDMI inputs.

http://www.philips.co.uk/c-p/42PF7520D_10/42-inch-plasma-integrated-digital

This is the HDMI Switch I'm using: http://www.discatonce.se/se/kablar-kabelsortering/hdmi-kabel/adapters-tillbehor/deltaco-manuell-hdmi-switch-4-ingangar-till-en-utgang.php

The DVI adapter - http://www.clasohlson.com/se/HDMI-till-DVI-D-adapter-Exibel/38-1609

[Omegaredish]

This is what I get on the screen...

http://oi68.tinypic.com/2epojed.jpg

[Omegaredish]

I also tried just connecting directly, it worked fine, then put the switch back. I was better picture at least, but half of the picture is still distorted.

[messyjesse80]

That is interesting! So after changing to 720P with USB - the Link works OK without the HDMI switch, but then with the switch installed, it gives the bad picture?

Your TV user manual says it can be set in "PC mode" or "HD mode" for the DVI input. Which one are you using? Can you try to change it?

[Remlish]

You are going to need a HDMI to DVI with Audio adapter for your configuration to work properly.

Plasma has been dead for years, it might be time to invest in current tech.

[Omegaredish]

引用自 messyjesse80：

That is interesting! So after changing to 720P with USB - the Link works OK without the HDMI switch, but then with the switch installed, it gives the bad picture?

Your TV user manual says it can be set in "PC mode" or "HD mode" for the DVI input. Which one are you using? Can you try to change it?

I tried that and makes no difference. But here's a very interesting finding. I tried to switch around cables, and it seems like the HDMI cable that came with Steam doesn't work for both my Wii U and Steam Link! Or if I try it so it's the main cable that connects to the TV, it gives the distorted images.

Unfortunately, I'm out of HDMI cables to try both my devices plugged in to my switch. I'll let you guys know as soon as I get a hold of a another one!

[Omegaredish]

Alright, I can confirm now that it was the HDMI cable that came with the link that didn't work. Finally, the Link works with my HDMI Switch.

Perhaps there's something about the cable?

[messyjesse80]

I would bet you just got a random defective cable... I have seen some other posts a while ago about the occasional defective cable with the Link.