Can You Refund Icey?

[Roasted Bunny]

I’m only getting the bundle for the serious price drop on the link, I don’t think I’ll have much interest towards the game.

[Kandarihu]

Just now, I thought of buying the Icey bundle and then trying to get the refund on Icey. Not that I have anything against having the game per se, but it doesn't support Linux, and I don't want to put my money towards a game that I cannot play. But the bundle is gone anyway. So it's a moot point. My money is going to be very very tight starting next month. And it's already tight this month just for preparing for things to get tight. And while a Steam Link won't be useful for me most of the time, on the few occasions that it is, it's going to be really nice to have. So I still want one, but I can't justify spending too much for it.

[shade00]

steam refund can be abused, dont say it cant as i already mentioned ways it has been in the past.
which is one reason why valve put restrictions on the refunds.
being 2 hours 2 weeks, funny how you always think your right zombie cat but you already called me wrong only to be proven wrong urself.

we yet to have proof that valve wont call for an return on the product.
as they easily could, but well see what happens as there probally still trying to sort things out.
but yeah im not gonna sit here and debate this, as none of us know how its gonna go.
they could just as easily can the shipments to refunders, or ask them to return the products.
as noone really knows what valves gonna do.
so sit tight and wait in see before telling folks to act on an assumption.
as any email being sent out saying backlog is probally an mass email.

[samsquamptch]

It's not an assumption, it's understanding how business works. They cannot ask you to ship them back or charge your more for them...I really don't think you understand how the law works, at least in the U.S. You're correct about one thing, Valve could cancel the shipments and refund us the money we spent instead. That's the only thing. However, considering they could have done that in a matter of hours and it's already been several days, and they have already spent the time composing and sending out emails to individuals saying their shipments are still going through even after refunding ICEY, that already tells you what they're going to do. Refund ICEY, keep the steam link. It's very simple. In no way is Valve going to reprimand you for refunding a game you didn't want just because you also wanted the Steam Link...stop trying to stir the pot. What are you, Fox News incarnate?

[shade00]

once again i have to revisit the FAQ again dont i?


https://support.steampowered.com/kb_article.php?ref=4873-QOSK-5126&l=
Is there a limit to how many purchases I can request a refund for?
You can submit any number of refund requests for eligible purchases.
If it appears that you are abusing the refund system, we reserve the right to revoke access to this feature.


http://store.steampowered.com/steam_refunds/
Refunds on Bundles
You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. If a bundle includes an in-game item or DLC that is not refundable, Steam will tell you if the whole bundle is refundable during check-out.

im done taking you guys who think im wrong seriously.
think what you want but if it bites you in the butt its your own fault.
if anyone choices to follow you and they get messed over with you its there own fault.
as there is an good chance it will happen that way.

there clause is as stated, that if you refund one item of the bundle, all items get refunded.

as for anyone saying the steamlink was sold for 1$
that was the BUNDLE price, as the steamlinks alone price was still the regular price.
dont confuse and mislead people.
ive already proven one thing wrong.
someone noted they got an confirm which states they must ship the steamlink back.
as for why everyone didnt get emails saying the same yet is most likely they have to sort thru who refunded, and who didnt.

so call me whatever you like, but i know an damn lot more then you guys who think your right but have nothing to backup your words!

[shade00]

https://steamcommunity.com/discussions/forum/7/618463738392832375/#c618463738392833666

-Spawn of Totoro [Moderator] Jun 5, 2015 @ 9:20pm
Nothing you can do. It is in the Refund Policy. Unless purchased seperately, a bundle is treated as the same game. Even if you put 30 minutes on 4 games from a bundle, it counts as 2 hours.

http://store.steampowered.com/steam_refunds






https://steamcommunity.com/discussions/forum/7/618463738392832375/#c618463738395127772

Tito Shivan [Moderator] Jun 6, 2015 @ 11:29am

A bundle is a single purchase. You can't split, merge or divide its contents. It makes sense working as a single unit refund-wise too.

Notice Origin has had the same clause for their bundles too ever since they implemented refunds.


im sure i can dig up more information on the refunds also, this is via 2 steam mods, not developers.



https://gaming.stackexchange.com/questions/273985/can-i-partially-refund-a-4-pack-bought-on-steam
more information, im suprised am i the only one whos researching before there saying something?
as both zombiecat and johnny keep acting like they know what there talking about.
yet zombie cat was few comments below an confirm from valve comment saying the person would need to ship back the steamlink.

and now johnnys been proven wrong, with further information.
honestly use an search engine this informations freely found.
only mentioning there wrong, as they called me wrong without proof, were as in the proof i had was solid and still is :/ so as i always say research!


http://www.pcgamer.com/steam-refunds/

Can you refund a single game from a bundle?

No. Only complete bundles can be refunded.



-------
also im not an troll, im not doing this for fun or pleasure.
as i said before im doing this so noone gets screwed over, as if they refund it and steam places an restriction on there account, or they get stuck with shipping twice.
or the various other crap things which can happen.
dont tell me they cant as i was talking to a friend about this earlier.
and she recalled what happened to the person who screwed with valve before.
they got an account ban.

plus an secondary thing is, when people 1st abused the refund system they added the 2hour 2week limit on refunds.
you may not know that but ive been pretty freaking active in the communitys and staying upto date on many of the happenings as do friends of mine.
so please next time either research or dont try to tell me im wrong.
as i do my research, i check the sources, i dont randomly spout crap.

[Tahisha]

Fox News? huh.. i don't see the association here.. Fox News twists facts into lies.. all Shade's doing is helping out by being informative.. while all you're doing, Johnny, is being accusatory toward this information and the person giving them.. instead of looking up laws that probably don't cover these matters, why not read the FAQs and other material from the source?

[zombie cat]

Escrito originalmente por shade00:

steam refund can be abused, dont say it cant as i already mentioned ways it has been in the past.
which is one reason why valve put restrictions on the refunds.
being 2 hours 2 weeks, funny how you always think your right zombie cat but you already called me wrong only to be proven wrong urself.

we yet to have proof that valve wont call for an return on the product.
as they easily could, but well see what happens as there probally still trying to sort things out.
but yeah im not gonna sit here and debate this, as none of us know how its gonna go.
they could just as easily can the shipments to refunders, or ask them to return the products.
as noone really knows what valves gonna do.
so sit tight and wait in see before telling folks to act on an assumption.
as any email being sent out saying backlog is probally an mass email.

steam refund can't be abused.plus that post was from 2015..you can't possibly assume their refund policy then was the same as now. PLUS that post was not from a valve employee, and just a volunteer forum moderator who can't speak on valves behalf when it comes to refund policy.

[shade00]

Escrito originalmente por Zombie Cat:

Escrito originalmente por shade00:

steam refund can be abused, dont say it cant as i already mentioned ways it has been in the past.
which is one reason why valve put restrictions on the refunds.
being 2 hours 2 weeks, funny how you always think your right zombie cat but you already called me wrong only to be proven wrong urself.

we yet to have proof that valve wont call for an return on the product.
as they easily could, but well see what happens as there probally still trying to sort things out.
but yeah im not gonna sit here and debate this, as none of us know how its gonna go.
they could just as easily can the shipments to refunders, or ask them to return the products.
as noone really knows what valves gonna do.
so sit tight and wait in see before telling folks to act on an assumption.
as any email being sent out saying backlog is probally an mass email.

steam refund can't be abused.plus that post was from 2015..you can't possibly assume their refund policy then was the same as now. PLUS that post was not from a valve employee, and just a volunteer forum moderator who can't speak on valves behalf when it comes to refund policy.

cant be abused, anything can be abused if you think about it hard enough.
most of valves policys dont get updated over time, should note the volunter mods are trusted by valve and tend to understand the rules better then most of the usuals on steam.
as you dont have to be on valves payroll to understand there rules as anyone can do that.

if you wanna headbut my information then either bring some information or i really dont know as your not really helping anything.
as most in here arent even trying to provide information to backup there claims or they purely cant.

my suggestion, use an search engine, do some research, volia! progress.
as im getting burned out on this subject, since im the main one trying to provide some actual light on the refunds subject.

but one thing i must admit, even if valve community mods didnt know what the rules where.
others do, among them PCgamer which is pretty insightful usually among the other blogs and article writers who actually research into things before spreading information.


so once again, its everyones choices to follow someone who has no research and nothing to backup there claims, and to take an possible risk.
or follow the information across the internet, which is even provided on steam its self.
as i provided some great info, but if they wanna discard it thats there choice.
but in the end id rather not see more restrictions on steam because someone abused something.

plus ill say this once again.
trade restrictions, market restrictions, trading card restrictions, refund restrictions.
the list goes on, all of these restrictions where made because an chunk of people abused specific things.
one of the abused things was the refund system.
dont believe me? research it as im done providing information just for it to be dismissed.
more so when all of the proof and information is freely found online with an few minutes of simple legwork.
so i guess i should just assume like others do, possible trolls, troublemakers, people who dont care if others get messed over, ripoff artists, exploit users, list goes on huh as thats sorta what it looks like possibly.

[Roasted Bunny]

Has any of you guys received this in your email?

https://imgur.com/a/ekrvl

[shade00]

Escrito originalmente por Roasted Bunny:

Has any of you guys received this in your email?

https://imgur.com/a/ekrvl

i think someone mentioned before getting an email sounding like that.
the estimated time they were to be shipping think said 7-8 days.
but from the estimates on steamdb an great many bought the bundle.

processing means there going thru and checking each order, basiclly there just getting each product packaged and ready to send and reviewing each order.
stinks that they cant give you an estimate on how many days or weeks itll take.
but if the majority of the sales from the graph came from the bundle.
it may be awhile x.x

[zombie cat]

Escrito originalmente por shade00:

Escrito originalmente por Roasted Bunny:

Has any of you guys received this in your email?

https://imgur.com/a/ekrvl

i think someone mentioned before getting an email sounding like that.
the estimated time they were to be shipping think said 7-8 days.
but from the estimates on steamdb an great many bought the bundle.

nope. but mine is shipping right now.

[shade00]

Escrito originalmente por Zombie Cat:

Escrito originalmente por shade00:

i think someone mentioned before getting an email sounding like that.
the estimated time they were to be shipping think said 7-8 days.
but from the estimates on steamdb an great many bought the bundle.

nope. but mine is shipping right now.

must be that you were one of the earlier buyers, or they ran into your order sooner then later.
the 7-8 days was an estimate most likely.
im wondering if there sending them from one building or an few.
as if its one building itll take awhile for everyone to get theres.
if its multiple locations then theyll be sending them out quicker.

sucks that valve many times doesnt prepare well enough.
like when the biggest sales hit the servers tend to go up and down repeatly during the start.

funny just hit an glitch when tried to post 1st try and had to refresh, gotta hate it when the random glitchs happen.

[Roasted Bunny]

Escrito originalmente por shade00:

Escrito originalmente por Roasted Bunny:

Has any of you guys received this in your email?

https://imgur.com/a/ekrvl

i think someone mentioned before getting an email sounding like that.
the estimated time they were to be shipping think said 7-8 days.
but from the estimates on steamdb an great many bought the bundle.

processing means there going thru and checking each order, basiclly there just getting each product packaged and ready to send and reviewing each order.
stinks that they cant give you an estimate on how many days or weeks itll take.
but if the majority of the sales from the graph came from the bundle.
it may be awhile x.x

It says three weeks in the email.

[shade00]

Escrito originalmente por Roasted Bunny:

Escrito originalmente por shade00:

i think someone mentioned before getting an email sounding like that.
the estimated time they were to be shipping think said 7-8 days.
but from the estimates on steamdb an great many bought the bundle.

processing means there going thru and checking each order, basiclly there just getting each product packaged and ready to send and reviewing each order.
stinks that they cant give you an estimate on how many days or weeks itll take.
but if the majority of the sales from the graph came from the bundle.
it may be awhile x.x

It says three weeks in the email.

thankyou guess i missed that as im ready to head on to bed lol.
so they expect it to be three weeks, not as bad as it could be.
but i do gotta say, there cramming alotta work into three weeks if they hope to meet that deadline there expecting lol.

[Xavos]

Why would you bother refunding? Let ICEY keep the money, they helped you get this deal.