PS3 controller not connecting wirelessly

[MfAP]

This is supposed to be supported in build 554. When i got my Steam Link the build was 566. I have now tried this with public/beta build 566, build 554 and the new beta build 572. I run the latest Steam client and have tried both the public and the beta program version.

The result is always the same:

I plug the PS3 controller into a USB port in the Steam Link and press the PS button. The controller immediately works fine. I unplug it, and then press the PS button again for wireless pairing. The PS3 controller then shows up in the Bluetooth list as "connected". (Sometimes it says "PlaysStation3 Controller", at other times i get the mac address. It also states that it is a "keyboard".) The controller itself is totally unresponsive, while all four 1-2-3-4-LEDs flash rapidly.

What can I do here to make this work?

[ThrustVector]

I have the exact same problem. Have been trying both public build 566 and beta build 572. :(

[Riff-Raff]

Is yours the official Sony controller? If so do you know which version of the controller you have? I have the Dualshock 3 SIXAXIS (Model No CECHZC2U) and it is working both with USB and over bluetooth.

Do you have a way to find the VID & PID of the controller? I find these (http://cronusmax.com/manual/finding_the_vid_pid_of_your_controller.htm) instructions work well.

[spsonny.sp]

Hey there,

I have the "Dualshock 3 SIXAXIS" model, and had no issues in pairing it with the Steam Link.

However, the problem is that, I can't play almost no games.

The two analogue sticks do not work, thus, I can't move the mouse on any of the games...

@Riff-Raff, can you let me know if you have fixed this?

[MfAP]

Originally posted by Riff-Raff:

Is yours the official Sony controller? If so do you know which version of the controller you have? I have the Dualshock 3 SIXAXIS (Model No CECHZC2U) and it is working both with USB and over bluetooth.

Do you have a way to find the VID & PID of the controller? I find these (http://cronusmax.com/manual/finding_the_vid_pid_of_your_controller.htm) instructions work well.

I have two brand new official Dualshock 3 controllers. On the back the say "Model No. CECHZC2U".

Following your instructions, I find that both controllers show:

Originally posted by USB Device Viewer:

idVendor: 0x054C = Sony Corporation
idProduct: 0x0268

Does this seem right?

[MfAP]

Originally posted by ThrustVector:

I have the exact same problem. Have been trying both public build 566 and beta build 572. :(

Have you had any success in resolving this?

I just tried pairing them wirelessly to a PS3 system and they both worked fine. But still not with the Steam Link.

[hermitmaster]

Mine worked fine yesterday, stopped working today. Switched to beta build and they paired back up just fine.

[spsonny.sp]

Originally posted by hermitmaster:

Mine worked fine yesterday, stopped working today. Switched to beta build and they paired back up just fine.

After you have paired it, are you able to use the analogue sticks?

[hermitmaster]

Yes. I tested Fallout 4 and it worked fine.

[F3TT]

I got the same problem, says KEYBOARD instead of controller, cant get them connecting to bluetooth

[F3TT]

BUMP, did one of you finally paired it?

[MfAP]

Originally posted by SEEK'EL:

BUMP, did one of you finally paired it?

Well, no. But the problem resolved itself nevertheless. Sort of. It turned out that my PS3 controllers weren't in fact genuine Sony controllers, but very well made copies. Not having owned real PS controllers for more than a decade, and making them work flawlessly with a USB cord with the Steam Link and also wirelessly with a PS3 system had me fooled. It took me several minutes of web research to find those small markers of a counterfeit product. I still don't know if a genuine PS3 controller would pair wirelessly to my Steam Link and I think I would like to find out. In the mean time I have bought positively genuine PS4 controllers, which of course is a totally different thing.

[Riff-Raff]

Originally posted by MfAP:

Originally posted by SEEK'EL:

BUMP, did one of you finally paired it?

Well, no. But the problem resolved itself nevertheless. Sort of. It turned out that my PS3 controllers weren't in fact genuine Sony controllers, but very well made copies. Not having owned real PS controllers for more than a decade, and making them work flawlessly with a USB cord with the Steam Link and also wirelessly with a PS3 system had me fooled. It took me several minutes of web research to find those small markers of a counterfeit product. I still don't know if a genuine PS3 controller would pair wirelessly to my Steam Link and I think I would like to find out. In the mean time I have bought positively genuine PS4 controllers, which of course is a totally different thing.

That is curious. Can you share the link on how to identify the counterfeits?

[MfAP]

Originally posted by Riff-Raff:

That is curious. Can you share the link on how to identify the counterfeits?

There are for instance quite a few YouTube clips where people point these small things out on PS3 controllers with different colors. Most notably one could check for the quality and alignment of the sticker on the back of the controller, the alignment of the symbols on the buttons and the trimming of the rubbery surface of the analogue sticks. These details tend to be not perfect on the fake ones. There is also the case of a small, rectangular indentation around the four small LED:s. There is supposedly no such indentation on a genuine Sony controller.

[F3TT]

Originally posted by MfAP:

Originally posted by Riff-Raff:

That is curious. Can you share the link on how to identify the counterfeits?

There are for instance quite a few YouTube clips where people point these small things out on PS3 controllers with different colors. Most notably one could check for the quality and alignment of the sticker on the back of the controller, the alignment of the symbols on the buttons and the trimming of the rubbery surface of the analogue sticks. These details tend to be not perfect on the fake ones. There is also the case of a small, rectangular indentation around the four small LED:s. There is supposedly no such indentation on a genuine Sony controller.

You are right, i got fake one too from Ebay it seems...thats why they dont work on the steam link... no wonder why they were cheap...
https://www.youtube.com/watch?v=YMeDFeLqMu8

[MfAP]

Originally posted by SEEK'EL:

You are right, i got fake one too from Ebay it seems...thats why they dont work on the steam link... no wonder why they were cheap...

I suppose "cheap" and "eBay" are the first things to look out for when spotting a fake controller. However, apart from the wireless connection to the Steam Link they appear to work just fine. So I will keep mine with a couple of long USB cords for those few occasions when more than two people will be multiplaying.