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PyroTech03 Jun 24, 2017 @ 2:31am
steam link audio stutter on connection
I had my steam link working fine a few months ago (i don't use it very often) and it worked great. Nothing on my setup has changed except updates on my desktop computer.

That said, I fire up my steam link tonight and when i connect to the computer, the steam logo animation goes through and i get constant stutter.....and it stays there. If I turn off menu audio and go into a game, it does the same thing the first bit of audio the link gets.

Host is an i7-6700k 16gb ram radeon r9 390 wired to router
steam link is 5ghz wifi about 10 ft from the router (in a seperate room from the router)

I did the performace overlay and will attempt to paste into the next post, but what it's showing in the snapshot, is this:

Capture 1920X1080 @ 59.79 Encoder: Steam D3D10 NV12 + AMF H264 Decoder: Marvell Hardware Decoding Streaming Latency: <1ms input, 37.09ms display> Ping Time: 1.56ms Incoming Bitrate: 1058 kbit/s video: 0 kbit/s Outgoing bitrate: 79 kbit/s Estimated bandwidth: 100Mbps Packet loss: 0.00% (0.00% fame loss

I have made sure my latest video driver is up to date. And searching other threads seem to show something with a controller, I'm using a wireless xbox 360 remote. One thing I do notice is the speed of the stuttering seems to change depending on if I have different combinations of things checked (such as the xbox 360 configuration toggle, slows down).
Last edited by PyroTech03; Jun 24, 2017 @ 2:31am
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Showing 1-15 of 16 comments
PyroTech03 Jun 24, 2017 @ 3:55pm 
Forgot to post this last night....its the video trace...the file is huge but it's generally the same thing it seems.

===================================================================== Game: Steam Big Picture (0) Date: 06/24/17 03:41:53 ===================================================================== NETWORK: Ping: 1.57ms, Server: 1070 Kbit/s, Client: 71 Kbit/s, Link: 100000 Kbit/s, Packet loss: 0.00% Frame: 2035, 2203 bytes, k_EStreamFrameEventStart at 35361.07ms k_EStreamFrameEventCaptureBegin at 35361.07ms, delta: 0.00ms k_EStreamFrameEventCaptureEnd at 35361.30ms, delta: 0.23ms k_EStreamFrameEventConvertBegin at 35361.31ms, delta: 0.02ms k_EStreamFrameEventConvertEnd at 35372.51ms, delta: 11.20ms k_EStreamFrameEventEncodeBegin at 35372.51ms, delta: 0.00ms k_EStreamFrameEventEncodeEnd at 35379.32ms, delta: 6.81ms k_EStreamFrameEventSend at 35379.32ms, delta: 0.00ms k_EStreamFrameEventRecv at 35383.22ms, delta: 3.91ms k_EStreamFrameEventDecodeBegin at 35395.84ms, delta: 12.62ms k_EStreamFrameEventDecodeEnd at 35396.82ms, delta: 0.98ms k_EStreamFrameEventUploadBegin at 35397.05ms, delta: 0.23ms k_EStreamFrameEventUploadEnd at 35397.05ms, delta: 0.00ms k_EStreamFrameEventComplete at 35397.06ms, delta: 0.02ms total frame time: 36.00ms, result = k_EStreamFrameResultDisplayed Frame: 2036, 2324 bytes, k_EStreamFrameEventStart at 35377.78ms k_EStreamFrameEventCaptureBegin at 35377.78ms, delta: 0.00ms k_EStreamFrameEventCaptureEnd at 35378.04ms, delta: 0.26ms k_EStreamFrameEventConvertBegin at 35378.05ms, delta: 0.02ms k_EStreamFrameEventConvertEnd at 35389.05ms, delta: 11.00ms k_EStreamFrameEventEncodeBegin at 35389.05ms, delta: 0.00ms k_EStreamFrameEventEncodeEnd at 35395.86ms, delta: 6.81ms k_EStreamFrameEventSend at 35395.86ms, delta: 0.00ms k_EStreamFrameEventRecv at 35397.22ms, delta: 1.36ms k_EStreamFrameEventDecodeBegin at 35412.72ms, delta: 15.50ms k_EStreamFrameEventDecodeEnd at 35415.62ms, delta: 2.90ms k_EStreamFrameEventUploadBegin at 35416.00ms, delta: 0.38ms k_EStreamFrameEventUploadEnd at 35416.02ms, delta: 0.02ms k_EStreamFrameEventComplete at 35416.02ms, delta: 0.00ms total frame time: 38.24ms, result = k_EStreamFrameResultDisplayed Frame: 2037, 1760 bytes, k_EStreamFrameEventStart at 35380.25ms k_EStreamFrameEventCaptureBegin at 35380.25ms, delta: 0.00ms k_EStreamFrameEventCaptureEnd at 35380.46ms, delta: 0.21ms k_EStreamFrameEventConvertBegin at 35382.26ms, delta: 1.80ms k_EStreamFrameEventConvertEnd at 35402.89ms, delta: 20.63ms k_EStreamFrameEventEncodeBegin at 35402.89ms, delta: 0.00ms k_EStreamFrameEventEncodeEnd at 35409.88ms, delta: 6.99ms k_EStreamFrameEventSend at 35409.88ms, delta: 0.00ms k_EStreamFrameEventRecv at 35411.70ms, delta: 1.82ms k_EStreamFrameEventDecodeBegin at 35416.66ms, delta: 4.96ms k_EStreamFrameEventDecodeEnd at 35418.56ms, delta: 1.91ms k_EStreamFrameEventUploadBegin at 35418.66ms, delta: 0.09ms k_EStreamFrameEventUploadEnd at 35418.66ms, delta: 0.00ms k_EStreamFrameEventComplete at 35418.69ms, delta: 0.03ms total frame time: 38.44ms, result = k_EStreamFrameResultDisplayed Frame: 2038, 1675 bytes, k_EStreamFrameEventStart at 35396.79ms k_EStreamFrameEventCaptureBegin at 35396.79ms, delta: 0.00ms k_EStreamFrameEventCaptureEnd at 35397.04ms, delta: 0.24ms k_EStreamFrameEventConvertBegin at 35397.05ms, delta: 0.02ms k_EStreamFrameEventConvertEnd at 35416.40ms, delta: 19.35ms k_EStreamFrameEventEncodeBegin at 35416.40ms, delta: 0.00ms k_EStreamFrameEventEncodeEnd at 35422.91ms, delta: 6.52ms k_EStreamFrameEventSend at 35422.91ms, delta: 0.00ms k_EStreamFrameEventRecv at 35422.38ms, delta: -0.53ms k_EStreamFrameEventDecodeBegin at 35433.93ms, delta: 11.55ms k_EStreamFrameEventDecodeEnd at 35434.79ms, delta: 0.85ms k_EStreamFrameEventUploadBegin at 35435.06ms, delta: 0.27ms k_EStreamFrameEventUploadEnd at 35435.07ms, delta: 0.02ms k_EStreamFrameEventComplete at 35435.09ms, delta: 0.02ms total frame time: 38.30ms, result = k_EStreamFrameResultDisplayed Frame: 2039, 1675 bytes, k_EStreamFrameEventStart at 35427.77ms k_EStreamFrameEventCaptureBegin at 35427.77ms, delta: 0.00ms k_EStreamFrameEventCaptureEnd at 35427.98ms, delta: 0.21ms k_EStreamFrameEventConvertBegin at 35427.98ms, delta: 0.00ms k_EStreamFrameEventConvertEnd at 35439.33ms, delta: 11.35ms k_EStreamFrameEventEncodeBegin at 35439.33ms, delta: 0.00ms k_EStreamFrameEventEncodeEnd at 35446.00ms, delta: 6.67ms k_EStreamFrameEventSend at 35446.00ms, delta: 0.00ms k_EStreamFrameEventRecv at 35443.74ms, delta: -2.26ms k_EStreamFrameEventDecodeBegin at 35464.28ms, delta: 20.54ms k_EStreamFrameEventDecodeEnd at 35465.33ms, delta: 1.05ms k_EStreamFrameEventUploadBegin at 35466.22ms, delta: 0.89ms k_EStreamFrameEventUploadEnd at 35466.22ms, delta: 0.00ms k_EStreamFrameEventComplete at 35466.69ms, delta: 0.47ms total frame time: 38.93ms, result = k_EStreamFrameResultDisplayed Frame: 2040, 1675 bytes, k_EStreamFrameEventStart at 35444.40ms k_EStreamFrameEventCaptureBegin at 35444.40ms, delta: 0.00ms k_EStreamFrameEventCaptureEnd at 35444.70ms, delta: 0.31ms k_EStreamFrameEventConvertBegin at 35444.70ms, delta: 0.00ms k_EStreamFrameEventConvertEnd at 35455.78ms, delta: 11.08ms k_EStreamFrameEventEncodeBegin at 35455.78ms, delta: 0.00ms k_EStreamFrameEventEncodeEnd at 35462.52ms, delta: 6.74ms k_EStreamFrameEventSend at 35462.52ms, delta: 0.00ms k_EStreamFrameEventRecv at 35463.47ms, delta: 0.95ms k_EStreamFrameEventDecodeBegin at 35482.96ms, delta: 19.49ms k_EStreamFrameEventDecodeEnd at 35484.65ms, delta: 1.69ms k_EStreamFrameEventUploadBegin at 35484.97ms, delta: 0.32ms k_EStreamFrameEventUploadEnd at 35484.97ms, delta: 0.00ms k_EStreamFrameEventComplete at 35484.98ms, delta: 0.02ms total frame time: 40.59ms, result = k_EStreamFrameResultDisplayed Frame: 2041, 1675 bytes, k_EStreamFrameEventStart at 35461.06ms k_EStreamFrameEventCaptureBegin at 35461.06ms, delta: 0.00ms k_EStreamFrameEventCaptureEnd at 35461.26ms, delta: 0.20ms k_EStreamFrameEventConvertBegin at 35461.27ms, delta: 0.02ms k_EStreamFrameEventConvertEnd at 35472.26ms, delta: 10.99ms k_EStreamFrameEventEncodeBegin at 35472.26ms, delta: 0.00ms k_EStreamFrameEventEncodeEnd at 35479.07ms, delta: 6.81ms k_EStreamFrameEventSend at 35479.07ms, delta: 0.00ms k_EStreamFrameEventRecv at 35474.18ms, delta: -4.88ms k_EStreamFrameEventDecodeBegin at 35496.73ms, delta: 22.55ms k_EStreamFrameEventDecodeEnd at 35498.54ms, delta: 1.80ms k_EStreamFrameEventUploadBegin at 35498.87ms, delta: 0.34ms k_EStreamFrameEventUploadEnd at 35498.87ms, delta: 0.00ms k_EStreamFrameEventComplete at 35498.89ms, delta: 0.02ms total frame time: 37.83ms, result = k_EStreamFrameResultDisplayed Frame: 2042, 1675 bytes, k_EStreamFrameEventStart at 35463.47ms k_EStreamFrameEventCaptureBegin at 35463.47ms, delta: 0.00ms k_EStreamFrameEventCaptureEnd at 35463.73ms, delta: 0.26ms k_EStreamFrameEventConvertBegin at 35465.47ms, delta: 1.74ms k_EStreamFrameEventConvertEnd at 35485.84ms, delta: 20.37ms k_EStreamFrameEventEncodeBegin at 35485.84ms, delta: 0.00ms k_EStreamFrameEventEncodeEnd at 35492.59ms, delta: 6.74ms k_EStreamFrameEventSend at 35492.59ms, delta: 0.00ms k_EStreamFrameEventRecv at 35495.35ms, delta: 2.76ms k_EStreamFrameEventDecodeBegin at 35499.10ms, delta: 3.75ms k_EStreamFrameEventDecodeEnd at 35500.37ms, delta: 1.27ms k_EStreamFrameEventUploadBegin at 35500.44ms, delta: 0.08ms k_EStreamFrameEventUploadEnd at 35500.44ms, delta: 0.00ms k_EStreamFrameEventComplete at 35500.46ms, delta: 0.02ms total frame time: 36.99ms, result = k_EStreamFrameResultDisplayed Frame: 2043, 1675 bytes, k_EStreamFrameEventStart at 35494.37ms k_EStreamFrameEventCaptureBegin at 35494.37ms, delta: 0.00ms k_EStreamFrameEventCaptureEnd at 35494.57ms, delta: 0.20ms k_EStreamFrameEventConvertBegin at 35494.57ms, delta: 0.00ms k_EStreamFrameEventConvertEnd at 35506.32ms, delta: 11.75ms k_EStreamFrameEventEncodeBegin at 35506.32ms, delta: 0.00ms k_EStreamFrameEventEncodeEnd at 35513.64ms, delta: 7.32ms k_EStreamFrameEventSend at 35513.66ms, delta: 0.02ms k_EStreamFrameEventRecv at 35515.69ms, delta: 2.03ms k_EStreamFrameEventDecodeBegin at 35528.09ms, delta: 12.41ms k_EStreamFrameEventDecodeEnd at 35529.08ms, delta: 0.99ms k_EStreamFrameEventUploadBegin at 35529.33ms, delta: 0.24ms k_EStreamFrameEventUploadEnd at 35529.33ms, delta: 0.00ms k_EStreamFrameEventComplete at 35529.34ms, delta: 0.02ms total frame time: 34.97ms, result = k_EStreamFrameResultDisplayed Frame: 2044, 2215 bytes, k_EStreamFrameEventStart at 35511.05ms k_EStreamFrameEventCaptureBegin at 35511.05ms, delta: 0.00ms k_EStreamFrameEventCaptureEnd at 35511.28ms, delta: 0.23ms k_EStreamFrameEventConvertBegin at 35511.28ms, delta: 0.00ms k_EStreamFrameEventConvertEnd at 35522.90ms, delta: 11.63ms k_EStreamFrameEventEncodeBegin at 35522.90ms, delta: 0.00ms k_EStreamFrameEventEncodeEnd at 35530.20ms, delta: 7.29ms k_EStreamFrameEventSend at 35530.21ms, delta: 0.02ms k_EStreamFrameEventRecv at 35527.21ms, delta: -3.01ms k_EStreamFrameEventDecodeBegin at 35551.02ms, delta: 23.82ms k_EStreamFrameEventDecodeEnd at 35552.58ms, delta: 1.56ms k_EStreamFrameEventUploadBegin at 35554.29ms, delta: 1.71ms k_EStreamFrameEventUploadEnd at 35554.29ms, delta: 0.00ms k_EStreamFrameEventComplete at 35554.30ms, delta: 0.02ms total frame time: 43.26ms, result = k_EStreamFrameResultDisplayed
#1
Suffer not the anime to uguuuu~ Jun 25, 2017 @ 8:22pm 
I have this exact same issue too. Hadn't used it for a couple months, turned it on and it updated, and now whenever any audio source including Big Picture's interface SFX play it starts stuttering exactly as described.

I have noticed that the device itself doesn't seem to be the source--prior to connecting to a computer the interface is responsive and the sound effects play normally.

One key difference from the OP is that my link and computer are both connected to the router through ethernet cable, as opposed to the link connecting through wi-fi.
Last edited by Suffer not the anime to uguuuu~; Jun 25, 2017 @ 8:23pm
#2
PyroTech03 Jun 26, 2017 @ 2:42am 
Exactly the same thing ;n;
#3
webby333 Jun 26, 2017 @ 5:26pm 
I have just bought a steam link, it updated as soon as I plugged it in, but I'm having the exact same problem. The sound is fine while in the steam links menu but as soon as I start streaming steam the sound goes all crackled and makes games unplayable. I have a wired connection using poweline adapters. Any help would be much appreciated thanks
Last edited by webby333; Jun 26, 2017 @ 5:27pm
#4
Suffer not the anime to uguuuu~ Jun 26, 2017 @ 6:32pm 
I've tried the public and beta builds and the issue is present on both. I'm streaming to a 4k TV (I know the device only outputs 1080p).
#5
PyroTech03 Jun 26, 2017 @ 8:06pm 
Im streaming to a 4k TV as well.
#6
eyekantspel Jun 30, 2017 @ 12:15pm 
Same issue here, soon as the sound from the menu begins it seems to echo forever, games as well. Streaming to a 1080p tv, wired connection from PC to router to steamlink.
#7
mithos Jul 4, 2017 @ 1:27pm 
I had exactly the same issue as described. As soon as BigPictureMode starts, the sound was echoing forever.
I fixed this issue by disabling all "not used" playback devices (sound) in windows.
There were some unused devices present in the list, that were not disabled.

So just disable those devices (probably all but you loudspeaker/headset) and it should work.
#8
PyroTech03 Jul 4, 2017 @ 2:30pm 
I can confirm my issue was with a CABLE input VB-Audio Virtual Cable causing a feedback loop as it was set as a primary device. Once I changed the default device it was all fixed.

Thanks to mithos as that is what got me to notice it!
#9
Suffer not the anime to uguuuu~ Jul 6, 2017 @ 12:04am 
Mithos's solution worked for me as well. I was using a CABLE input as well, removing it seems to have resolved the issue.
#10
eyekantspel Jul 7, 2017 @ 5:55pm 
My issue is also resolved, somehow now though I'm having an issue with video as soon as I start streaming from a computer.
#11
Berek Jan 4, 2018 @ 12:18pm 
Hi all. I just got the steamlink and just hooked it up to hear the audio stuttering. I don't understand what you mean by removing a cable to fix it.
#12
PyroTech03 Jan 5, 2018 @ 1:46am 
It has to do with virtual audio cable in your playback and recording settings.
#13
QwanGetMad Jun 13, 2020 @ 7:34am 
Same problem and I don't understand the solution X'D I need things spelled out or the language goes over my head lmao
#14
_I_ Jun 13, 2020 @ 8:43am 
go to windows sound control panel
show hidden/disabled devices
then disable all not being used

then windows will switch from pc speakers to streaming with less issues

be sure no meida players, games or browsers playing sounds are open before you begin streaming, as thast confuses windows audio manager when changing output devies
#15
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Steam Link > General Discussions > Topic Details
Date Posted: Jun 24, 2017 @ 2:31am
Posts: 16

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