Bmgame has stopped working - Batman Arkham Asylum

[Crissaenir]

Well, I've tried a lot of fixes I've found all over the internet, but I still can't play this game.
It crashes when I click "Play", just after the splash screen appears.
Does anybody has a fix to this?

I'm running the game on Windows 8.1 with a ATI 6870 vga and my sound card (onboard) is a Realtek one (that I heard that could be the problem, but I've tried to disable, with no success).

[SlieyF]

Have the exact same issue. Tried everything I could find - nothing worked. Would love solution for this.

[Dark Cypher]

If your refering to the general protection fault. http://imgur.com/Mhq7Mgy I have had the same problem. But fixed it today by going to the nvidia website and getting the latest video drivers then deleted and redownloaded BAA. Deleting and redownloading may have been overdoing it but it worked.

[SlieyF]

Thank you for trying, but that doesn't really work. I use GeForce Experience which always keeps my drivers up to date and I just manually checked if there was anything new, which wasn't the case.

[Crissaenir]

I've just installed my driver a few days ago... I redownload the game twice and nothing...

[Crissaenir]

Dark Cypher, my problem ins't the same as your link.

[Redmana]

I Just rebuilt my PC and wile it was down purchased this game on the humble bundle. Fresh install latest drivers. All I get is a splash screen then bam "bmgame has stopped working"

I have been scowering the internet I have tried every fix I can find reinstalled steam and the game. Double and tripple checked that all my drivers where up to date. Reinstalled DirectX, C++, and Nvidia Physx. I have even done the hotfix from windows for AMD FX processors.

Nothing is working.

System specs:
Mobo: MSI A88X-G45
Proc: AMD A10 7850K
Ram: G. Skill Trident X 16gig
Video: Twin ATI 7770's in crossfire
OS: Windows 7 Pro

[Vez'Roth]

Same, I bought all of the batman games on a crazy discount and was looking forward to playing them and I get nothing. It boots the splash, and when I hit play it just... doesn't do anything.

[qprhooligan]

Soon as I press play it crashes like it does for you guys. This is frustrating.

[SlieyF]

This is what support of WB Games sent me. Hasn't done it for me, but maybe one of you will find this helpful.

1. Reinstall GFWL (http://www.xbox.com/EN-GB/LIVE/PC/DownloadClient). Then go to the following installation directory of the game. Under Win7 64bits should normally be here:

C: -> Program Files (x86) -> Steam -> steamapps -> common -> INSERT NAME GAME -> Binaries -> Win32

For non-Steam versions of the game (bought on disc) go to C:\Program Files(x86)\WB Games\Batman - Arkham City\Binaries\Win32

Delete the file 'xlive.dll' which is visible there.

Try out the game please.

If GFWL menu does not appear, try this:

2. In Windows, go to Start> Control Panel. Open the Software icon> Change or Remove Programs (in WinXP) or Programe and functions (for Vista / 7) Locate the game in the list, click and select 'Repair'. Windows will fix the game, which can take about 20 minutes.

Start the game again.

[Redmana]

The problem with mine was the location of my my documents directory. it was d:\ once i moved it to d:\documents everything worked just fine. stupid game. lol

[Appollyon]

install the direct x

[Crissaenir]

Hey Chirdesa, thank you dude, it worked... I have a SSD, then I moved the My Documents folder to another drive, but in the root "folder".
I guess this must do the trick for some other guys.

[IRLHannibal]

Weird thing I discovered, If you are trying to run it on a laptop. You have to have amouse plugged in for it to work. No idea why, do it fixed the assertion failure for me. It many not help the original poster but hopefully it helps someone else out.

[JKS]

Game folder was in D:\Documents and it still crashes right after the splash screen.

[HeadShot]

Originally posted by Chirdesa:

The problem with mine was the location of my my documents directory. it was d:\ once i moved it to d:\documents everything worked just fine. stupid game. lol

Can you tell me how did you do it? I don't think i did it properly. I just copied the folder "batman arkham asylum goty" from C:\Users\Pc\Documents\Square Enix to H:\Batman Akham Asylum Goty still getting "general protection fault"