Game won´t run in my PC.

[LOCURA REMIX]

I downloaded the demo and it went fine, but i bought the damn game and it doesn´t work.

Video: Intel® HD Graphics 4600.

CPU: Intel® Core™ i5-4440 CPU @ 3.10GHz

CPU Speed: 3.1 GHz Performance Rated at: 6.51 GHz

RAM: 4.0 GB

OS: Microsoft Windows 10.

[ShikenNuggets]

What exactly is the problem?

[LOCURA REMIX]

Originally posted by ShikenNuggets:

What exactly is the problem?

My PC isn't for games, but it should run it fine in minimum graphics.

When i start the game, it stops but the sound keeps on. Sometimes it doesn't happen until i start playing, and sometimes in the first moment i start the game.

[CUCA325]

ask for a gaming PC for christman

[Irrelevant]

Originally posted by andrewbird64:

ask for a gaming PC for christman

I seriously doubt that is necessary. The game came out 6 years ago, so the only thing that shouldn't be more than necessary is the RAM. Obviously, if you wanted to play lots of brand new games on high settings, you might want to upgrade everything.

[gabi_h]

Originally posted by Irrelevant:

Originally posted by andrewbird64:

ask for a gaming PC for christman

I seriously doubt that is necessary. The game came out 6 years ago, so the only thing that shouldn't be more than necessary is the RAM. Obviously, if you wanted to play lots of brand new games on high settings, you might want to upgrade everything.

Are you serious? All he needs is a gpu and 4 more gigs of ram.

[Lucasen811]

Originally posted by ArcticMonkey:

I downloaded the demo and it went fine, but i bought the damn game and it doesn´t work.

Video: Intel® HD Graphics 4600.

CPU: Intel® Core™ i5-4440 CPU @ 3.10GHz

CPU Speed: 3.1 GHz Performance Rated at: 6.51 GHz

RAM: 4.0 GB

OS: Microsoft Windows 10.

YOU NEED A BETTER LAPPY OR PC THAT HAS AN ACTUAL GPU!!!

[Shadow♥]

i play it fine on a laptop with intel graphics

[DedZedNub]

I play it on an Intel HD 2500 GPU with 8 GB of RAM and an i5-3.4 GHz CPU. It's a desktop, but I believe his GPU is better than mine. I play it on Windows 7.

In addition, the demo worked, which suggests it should play the game.

The game is designed to run on Direct X 9, I believe, so Windows 10 usually doesn't have installed Direct X 9. Double check that you have the latest installed on it from the Microsoft website. (Direct X 9 will live happily with your later Direct X 10 or 11. It is just that if the game doesn't find it, again some Steam auto-installs don't work right for games, then the computer may not be able to display it. Not uncommon for it to bork up right when you leave the movie or start the movie or at the launcher, which leaves you just with sound and the black screen. So definitely worth a look, but likewise the PhysX autoinstall failure will do that same dang thing often -- see next paragraph)

Another possibility, I believe, is that you may not have had the PhysX software package installed completely by Steam. I'll try to check my settings on the launcher and edit this post as well. I believe this game still requires PhysX installed (EDIT IN : IT DOES REQUIRE IT), and Steam should have installed it but sometimes the package does not autoinstall. There should be directions from Steam Support on what to do to manually force the package to install, even if for other games it is the same procedure.

It may also be possible that the game either requires OpenAL sound, which is a software installation (not sure if it does require this), or something else.

-----

EDIT IN:

Sometimes also the OpenGL graphics driver needs updating and that may require a separate download from the regular drivers. (UNLIKELY since I believe it runs on Direct X ( directly, but that's not usually included with Windows 10, as noted above)

-----

I'll also try and double-check that Intel HD 4600 is better than the Intel HD 2500.

Since Arkham Asylum supposedly runs on Windows XP, it should not require more than 2 GB or free RAM over what the operating system requires. Windows 10 might however influence that, especially if the game chooses between a 32 or 64 bit version to play depending on your Windows version, but again I highly doubt that is the case.

I'll try to post what I can find out about the above. But I won't spend more than an hour on this, if you don't mind. Otherwise I'd never get a chance to play games.

[DedZedNub]

Your chipset is supposedly the next generation newer than my own, so it should be at least as good or better than my own.

The game's requirements are made to run on XP. So RAM is not an issue.

** Did you uninstall the demo first? Some game's demos will interfere with the full game when you have both installed. Keep in mind that after uninstalling it's often a good idea to exit and then restart Steam as well, if it was a Steam Demo. Very rarely a game may also leave the Demo stuff in the Registry which can still interfere with the full game even if you uninstalled the demo, because that little tag remains in the Registry. I don't think that is likely here, but if in your own research you find such posts, it may be worth reading about solutions. **

If you select the game in your Game Library and then choose Properties and then tab and look for Local Files, it will take you to the game's directory. There is a Redist folder, if you open that you will find the resource file for the PhysX software that the game requires. If it did not install then double-clicking this (or whatever you usually do to run a file) will install this again for that game.

My settings for the game are the following (keep in mind I have 8 GB of available RAM and I run it in Windows 7):

Full Screen = YES

Resolution = 1360x768

( I find that for most games on my monitor this is about as high as I will usually want to try and run a game on an Intel HD 2500. Arkham Asylum handles this resolution with relative ease. You can try 1366x768 if that looks better on your monitor. Or something less if you prefer. Above that is up to you. Most games bog down at 1920x1080 on my GPU, making it not worth the effort, but there are exceptions and Arkham Asylum seems well optimized)

Vsync = YES

( I find that most slower GPUs work much better with Vsync on. This usually is because then the mouse controls and the interface or GUI are more responsive. I don't see a framerate drop using this in 90 % of the games I try. But you can try which seems better for you, it can vary from game to game. It can also keep your GPU/CPU from pumping out so many frames if it is super powerful, so that it doesn't peg the meter, wasting too much computer power on graphics at a billion fps so that you can't even control the game, but that isn't really an issue here)

MSAA (multisample anti-aliasing) = OFF

Usually a waste of power. I'd rather up the resolution, and to me anti-aliasing looks fake and simply introduces possible bugs in text and tends to slow down in-game movies so not the greatest idea on our chips)

DETAIL LEVEL = HIGH

This always amazed me about this game. As it runs so well at HIGH and looks incredible, yet the Intel HD 2500 doesn't mind it at all. They seem to like each other.

BLOOM = YES

I usually hate bloom and shut it off since it wastes graphics power. But in this game I never seem irritated by it, and the game not only looks fine, it seems to run great, so why mess with it, if it works.

DYNAMIC SHADOWS = YES

Usually this is one of the first things you will tend to lower in most games. In this game, it doesn't seem to cause any issues. So since the game looks great and is all about being the Batman, no point in turning it off unless required.

MOTION BLUR = OFF

I could probably leave it on, but I hate motion blur, and this is a major hit in many games on performance. I depend on my eyes to create eye effects, not some fakery on screen. Believe me, if you rotate the mouse fast enough, you will have enough effect to not require the idiocy of motion blur. No point in the framerate hit. Your the Batman, not some punk on drugs who never has been in a fight before. A master of martial arts who can do multiple high spinning kicks doesn't need the fakery of motion blur, the enemy's kicked in head gets the motion blur on the AI's monitor -- tough on it, keep the frames.

DISTORTION = YES

FOG VOLUMES = YES

Both of the two above can slow down fps in many games, so it may depend on the scenes. But at least in the first few scenes it all seems fine, so keep them on until you find it an issue. Distortion usually imitates the blur in reflections or looking through windows, or in certain effects. Bioshock series sometimes causes a hit with this. Fog Volumes are notorious for causing problems on lesser GPUs, but it is mostly due to bad coding. If the fools put reflexive properties on the fog, and also are anti-aliasing and other things on each pixel, you'll get hit by massive hits on these GPUs. But again, until you see the hit, why worry about it. Probably will show up in misty areas with lots of cool lighting effects trying to seep past the fog, if it slows then, you know to try turning this off first. Until then leave it on.

Spherical Harmonic Lighting = YES

Probably has to do with the Corona effects and the way the light diffuses near the source. Used to slow down things many years ago if you had a really old GPU, like in the first Unreal. Doubt it is an issue here, maybe around many candles, multiple light sources. Didn't notice it so far.

AMBIENT OCCLUSION = NO

In the last Laura Croft game this caused about a 20 % hit on framerate, but this varies from game to game and scene to scene. Usually it is not important when you are in an action game, as you won't see it enough to care. It can make the shadows look deeper and can make it look cooler. I just turn it off to start since I know that the hit above in most games is significant.

HARDWARE ACCELERATED PHYSX = OFF

Only some Nvidia Graphics Cards can actually accelerate PhysX well. This game does fine without the Hardware Acceleration. Fact is, in most games, like say Sacred 2, I just turn off the PhysX effects, since it usually only controls how fancy the background leaves twirl, or other very minor wasteful effects that I can't notice while I'm trashing the enemies or am busy looking at how fine Harley Q .. I mean the Joker's minions look. In most games, if you can turn off PhysX as an option (because it is only required to install to please Nvidia, the game doesn't have to use it) you will gain some framerate and control responsiveness. So, no way in hell -- hits can be up to 50% responsiveness, very uneven, and you can't even see what it controls. Up to you on a per game basis, I've never ever seen the point, especially the older the game, OFF and pump your fist with the free gain in performance. But here, Arkham Asylum is well optimized, so maybe they turn it off automatically, maybe they are just pros.

-----

Not sure if any of this helps, but you are right, it should run unless that laptop is a bit odd. I use also the chip optimizations for the Intel Drivers, but I let them all follow the software options, I don't force things with the drivers unless I think it is the way to go. So if you have them forced in the Drivers, that may be the issue.

Low probability, but it might be useful to run the game in Windows XP compatibility or Windows 7 compatibility, if you can't get it to run otherwise. But that should not be required.

-----

I really think the first post will highlight what to research best. I just wanted to let you know that it's worth the effort. If you can get it to run, and it should, this should give you a headstart if you need it, and I think you will be very happy with not only the performance, but it is shocking how good the characters look, even compared to much newer games.

Good luck, man. My game library is public viewable. If you ever want to know if one of my games in the library ran for me, I'll be happy to answer the question. Good luck.

I can tell you that those so called websites that say that you can or can't run things, are usually dead wrong about what the Intel HD GPUs can run when they say no. Intel mentions on their sight a Raptr program which may be of use in determining that, but I've never used it. But most sites are simply wrong.

NOTE:

Because you only have 4 GB of RAM there is a small chance you'll need to reduce DETAIL LEVEL to less than HIGH. But I really doubt it.

[adrixx]

???

[Slicer1230]

i ran this game with a intel hd 4600 built in to one of the best i3's you can get. i got 60fps with alot of settings high at like 1440x900 res . this game runs on a toaster so for people saying you need a computer there kinda dumb hoestly. theres alot of games intel hd can run not 1080P but still palyable and enjoyable. i should also add that the hd 4600 takes regular ram and uses it as vram up to almost 2 gigs. so since you have only 4 keep settings low so you dont cause problems in that area

[Evangelina]

Originally posted by DedZedNub:

Your chipset is supposedly the next generation newer than my own, so it should be at least as good or better than my own.

The game's requirements are made to run on XP. So RAM is not an issue.

** Did you uninstall the demo first? Some game's demos will interfere with the full game when you have both installed. Keep in mind that after uninstalling it's often a good idea to exit and then restart Steam as well, if it was a Steam Demo. Very rarely a game may also leave the Demo stuff in the Registry which can still interfere with the full game even if you uninstalled the demo, because that little tag remains in the Registry. I don't think that is likely here, but if in your own research you find such posts, it may be worth reading about solutions. **

If you select the game in your Game Library and then choose Properties and then tab and look for Local Files, it will take you to the game's directory. There is a Redist folder, if you open that you will find the resource file for the PhysX software that the game requires. If it did not install then double-clicking this (or whatever you usually do to run a file) will install this again for that game.

My settings for the game are the following (keep in mind I have 8 GB of available RAM and I run it in Windows 7):

Full Screen = YES

Resolution = 1360x768

( I find that for most games on my monitor this is about as high as I will usually want to try and run a game on an Intel HD 2500. Arkham Asylum handles this resolution with relative ease. You can try 1366x768 if that looks better on your monitor. Or something less if you prefer. Above that is up to you. Most games bog down at 1920x1080 on my GPU, making it not worth the effort, but there are exceptions and Arkham Asylum seems well optimized)

Vsync = YES

( I find that most slower GPUs work much better with Vsync on. This usually is because then the mouse controls and the interface or GUI are more responsive. I don't see a framerate drop using this in 90 % of the games I try. But you can try which seems better for you, it can vary from game to game. It can also keep your GPU/CPU from pumping out so many frames if it is super powerful, so that it doesn't peg the meter, wasting too much computer power on graphics at a billion fps so that you can't even control the game, but that isn't really an issue here)

MSAA (multisample anti-aliasing) = OFF

Usually a waste of power. I'd rather up the resolution, and to me anti-aliasing looks fake and simply introduces possible bugs in text and tends to slow down in-game movies so not the greatest idea on our chips)

DETAIL LEVEL = HIGH

This always amazed me about this game. As it runs so well at HIGH and looks incredible, yet the Intel HD 2500 doesn't mind it at all. They seem to like each other.

BLOOM = YES

I usually hate bloom and shut it off since it wastes graphics power. But in this game I never seem irritated by it, and the game not only looks fine, it seems to run great, so why mess with it, if it works.

DYNAMIC SHADOWS = YES

Usually this is one of the first things you will tend to lower in most games. In this game, it doesn't seem to cause any issues. So since the game looks great and is all about being the Batman, no point in turning it off unless required.

MOTION BLUR = OFF

I could probably leave it on, but I hate motion blur, and this is a major hit in many games on performance. I depend on my eyes to create eye effects, not some fakery on screen. Believe me, if you rotate the mouse fast enough, you will have enough effect to not require the idiocy of motion blur. No point in the framerate hit. Your the Batman, not some punk on drugs who never has been in a fight before. A master of martial arts who can do multiple high spinning kicks doesn't need the fakery of motion blur, the enemy's kicked in head gets the motion blur on the AI's monitor -- tough on it, keep the frames.

DISTORTION = YES

FOG VOLUMES = YES

Both of the two above can slow down fps in many games, so it may depend on the scenes. But at least in the first few scenes it all seems fine, so keep them on until you find it an issue. Distortion usually imitates the blur in reflections or looking through windows, or in certain effects. Bioshock series sometimes causes a hit with this. Fog Volumes are notorious for causing problems on lesser GPUs, but it is mostly due to bad coding. If the fools put reflexive properties on the fog, and also are anti-aliasing and other things on each pixel, you'll get hit by massive hits on these GPUs. But again, until you see the hit, why worry about it. Probably will show up in misty areas with lots of cool lighting effects trying to seep past the fog, if it slows then, you know to try turning this off first. Until then leave it on.

Spherical Harmonic Lighting = YES

Probably has to do with the Corona effects and the way the light diffuses near the source. Used to slow down things many years ago if you had a really old GPU, like in the first Unreal. Doubt it is an issue here, maybe around many candles, multiple light sources. Didn't notice it so far.

AMBIENT OCCLUSION = NO

In the last Laura Croft game this caused about a 20 % hit on framerate, but this varies from game to game and scene to scene. Usually it is not important when you are in an action game, as you won't see it enough to care. It can make the shadows look deeper and can make it look cooler. I just turn it off to start since I know that the hit above in most games is significant.

HARDWARE ACCELERATED PHYSX = OFF

Only some Nvidia Graphics Cards can actually accelerate PhysX well. This game does fine without the Hardware Acceleration. Fact is, in most games, like say Sacred 2, I just turn off the PhysX effects, since it usually only controls how fancy the background leaves twirl, or other very minor wasteful effects that I can't notice while I'm trashing the enemies or am busy looking at how fine Harley Q .. I mean the Joker's minions look. In most games, if you can turn off PhysX as an option (because it is only required to install to please Nvidia, the game doesn't have to use it) you will gain some framerate and control responsiveness. So, no way in hell -- hits can be up to 50% responsiveness, very uneven, and you can't even see what it controls. Up to you on a per game basis, I've never ever seen the point, especially the older the game, OFF and pump your fist with the free gain in performance. But here, Arkham Asylum is well optimized, so maybe they turn it off automatically, maybe they are just pros.

-----

Not sure if any of this helps, but you are right, it should run unless that laptop is a bit odd. I use also the chip optimizations for the Intel Drivers, but I let them all follow the software options, I don't force things with the drivers unless I think it is the way to go. So if you have them forced in the Drivers, that may be the issue.

Low probability, but it might be useful to run the game in Windows XP compatibility or Windows 7 compatibility, if you can't get it to run otherwise. But that should not be required.

-----

I really think the first post will highlight what to research best. I just wanted to let you know that it's worth the effort. If you can get it to run, and it should, this should give you a headstart if you need it, and I think you will be very happy with not only the performance, but it is shocking how good the characters look, even compared to much newer games.

Good luck, man. My game library is public viewable. If you ever want to know if one of my games in the library ran for me, I'll be happy to answer the question. Good luck.

I can tell you that those so called websites that say that you can or can't run things, are usually dead wrong about what the Intel HD GPUs can run when they say no. Intel mentions on their sight a Raptr program which may be of use in determining that, but I've never used it. But most sites are simply wrong.

NOTE:

Because you only have 4 GB of RAM there is a small chance you'll need to reduce DETAIL LEVEL to less than HIGH. But I really doubt it.

Thank you for this detailed response. I was looking clarification on what the Spherical Lights did. Cheers!