Google Earth VR

Google Earth VR

NIPIAN Sep 9, 2017 @ 7:02am
Google Earth VR startet nicht
Sobald ich Google Earth VR starte, wird ein Windows-Task geladen, es erscheint für etwa 2 Sekunden ein Google Earth VR Feld - und bevor ich interagieren kann, wird das Programm ohne Fehlermeldung abgebrochen.

Findet sich irgendwo eine Log-Datei?
Hat/Kennt noch jemand diesen/einen ähnlichen Fehler?
Und wenn Letzteres mit ja beantwortert wurde, worin bestand die Lösung?

Ich habe keine Kopfhörer angeschlossen, sonst ist alles aktiv. Alle anderen VR-Progs laufen problemlos.
Last edited by NIPIAN; Sep 9, 2017 @ 7:03am
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Showing 1-13 of 13 comments
Player 5 Sep 14, 2017 @ 4:18pm 
I have the same problem
JRMWRFR Sep 14, 2017 @ 4:32pm 
Same
Farell_00 Sep 18, 2017 @ 1:14am 
me too :/ any solution ?
Vaeratyr Sep 18, 2017 @ 9:44am 
Same here, since Street View Update Google Earth VR shuts down after a view seconds, no error message
JRMWRFR Sep 19, 2017 @ 12:25am 
no error messages, no crash logs, no other discussions or solutions for this issue anywhere that ive found.
chrispan Sep 19, 2017 @ 11:30am 
Ich hab das Problem auch.
Matt  [developer] Sep 19, 2017 @ 5:42pm 
Would any of you experiencing this problem be willing to look for a crash dump on your machine (I'll send you instructions) and send it directly to me via email? If so, please PM and I'll give you instructions and an email address.
JRMWRFR Sep 20, 2017 @ 6:27pm 
I will, just waiting on your friend request so I can PM.
Matt  [developer] Sep 21, 2017 @ 6:20pm 
Thanks to JRMWRFR for sending in some minidump files, it's helped us immensely to understand what's going on.

For anyone always crashing at startup, could you check your default playback device on your machine? Is its sample rate 192kHz or higher? If so, do you have a way change it to use a lower sample rate? It looks like using a lower sample rate or a different playback device with a lower sample rate may be a workaround.
JRMWRFR Sep 21, 2017 @ 10:17pm 
That fixed it for me. Dropped to 96k and works like a charm. Thank you for your help!
Farell_00 Sep 22, 2017 @ 3:32am 
Confirmed i played on 192 kHz 24 bits, but downgrading sampling rate isn't perfect solution (at least for me with my audio setup)
NIPIAN Sep 24, 2017 @ 11:08am 
Vielen Dank für die Lösung, funktioniert einwandfrei!
Meine Einstellungen für Google Earth VR: 16 bit 96kHz
Sonst: 24 bit 192kHz
Matt  [developer] Sep 29, 2017 @ 11:52am 
FYI: We just pushed a small bugfix update that includes a fix for the crash when your sample rate is set to 192kHz.
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Showing 1-13 of 13 comments
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Date Posted: Sep 9, 2017 @ 7:02am
Posts: 13