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However, if the upgrade requires a catalyst, the most common cause of a working process failing like this is that the ionizer is eliminating your catalyst before it can do its job. Check and make sure your catalyst isn't disappearing in your ionizer.
If that's not the case, double-check the necessary upgrade concentration - sooner or later, everybody makes the mistake of misremembering the concentration and missing the target. I know I've done it more than I'd like to admit to.
And if it's still not working...post an update. We're a helpful bunch here. :)
-Scott