360 Controller Not Working

[dubstepdeejay]

Win 8.1 64bit
EVGA GeForce GTX 780 3GB
Intel Core i7-3770K Ivy Bridge 3.5GHz (4.1) LGA 1155 Quad-Core
ASUS SABERTOOTH Z77 LGA 1155 Intel Z77
G.SKILL Ares 16GB 240-Pin DDR3 SDRAM
Official Microsoft 360 Controller (wireless)
Razer Orbweaver
G.Skill RIpjaws KM 780 RGB Gaming Keyboard
Logitech M570 Wireless Laser Trackball

Checked the box in the options to allow controller support. Unplugged my Orbweaver. Can't get controller to work in menus or in-game.

There's even a pic on the store page of the 360 layout.

Suggestions?

[Auburok]

Try uninstalling and reinstalling the drivers directly through Windows. Another player had a 3rd party controller with the same issue. I'm not exactly sure how the issue began (maybe they downloaded drivers provided with controller?) but reinstalling the drivers from the official source fixed it.

[Pixellore]

Auburok, do you have any xbox controller that is connected wirelessly? (Xbox 360 or One) if you do , can you confirm that the game runs with them?

[dubstepdeejay]

I reinstalled the driver for the controller. There are a total of 6 choices for hardware to install, 2 for wired, 2 for wireless and 2 for battery pack, I think. I chose a standard wired, despite having a wireless.

Now it works. Hope this helps anyone in the future.

[Paddy]

Originally posted by dubstepdeejay:

I reinstalled the driver for the controller. There are a total of 6 choices for hardware to install, 2 for wired, 2 for wireless and 2 for battery pack, I think. I chose a standard wired, despite having a wireless.

Now it works. Hope this helps anyone in the future.

From where did you download these drivers? :)

[Auburok]

I'm glad the problem was fixed!

Originally posted by Pixellore:

Auburok, do you have any xbox controller that is connected wirelessly? (Xbox 360 or One) if you do , can you confirm that the game runs with them?

No, but I can borrow one and try it out. The drivers seem to be wonky in general for this!

Originally posted by MOnsOOn:

From where did you download these drivers? :)

I recommend letting Windows do it, but I'm sure this is fine: https://www.microsoft.com/hardware/en-us/d/xbox-360-controller-for-windows

EDIT: Ah, I see from your other post you're looking for Xbox One drivers.
http://support.xbox.com/en-US/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc

[dubstepdeejay]

Originally posted by MOnsOOn:

Originally posted by dubstepdeejay:

I reinstalled the driver for the controller. There are a total of 6 choices for hardware to install, 2 for wired, 2 for wireless and 2 for battery pack, I think. I chose a standard wired, despite having a wireless.

Now it works. Hope this helps anyone in the future.

From where did you download these drivers? :)

https://www.microsoft.com/hardware/en-us/d/xbox-360-wireless-controller-for-windows

Even if you're running Win 8 or 10, get the Windows 7 64 drivers.

[dubstepdeejay]

Edit: This issue is not resolved.

I don't think it's a problem on the dev's end. Here are the facts after some more testing:

1. I think this is a Windows 8.1 issue

Directly after you install the driver for your wireless 360 controller on Win 8.1, go into Devices and Printers. You will see 2 things: Xbox Wireless Receiver for Windows (under Unspecified) and an actual pic of a 360 controller along with the rest of your computer's devices. Now, turn off the controller, image of 360 controller disappears from devices (makes sense.) Turn controller back on, image doesn't reappear.

Subterrain will not work with a wireless controller if this icon representation is missing from Devices and Printers. Note: Beat Hazard will also not work. Utopia 9 will not work. Kill to Collect will not work. There are a couple others I've had problems with the past couple months but have forgotten, and I'm sure there are more that I haven't tested.

Here's the funny thing: Enter the Gungeon will work even if Win 8.1 doesn't add the controller icon to Devices and Printers. Neon Chrome will work. Halo Spartan games work, Stardew Valley also. As far as I can tell, all AAA titles WILL WORK regardless.

Fair math based on the games I've played in the 3 months: 90% of the games still work even though there's this Devices and Printers missing icon.

So you see, it's difficult to say who the problem lies with. On one hand I could say, "Hey, Win 8, why are you not recognizing my controller when I turn it on?"

Or I could say, "Hey, dev, most other games still recognize my wireless controller, apparently going solely by Xbox 360 Wireless Receiver for Windows always in Devices and Printers."

Here's what I do know for sure: I never had this problem under Windows 7.

I would need a developer to explain the game-making process when it comes to controllers, because whatever the problem is, it seems to be dependent on how the dev creates controller configs. What I mean is, what's different on how you implemented controller scheme as oppose to, say . . Dying Light?

[dubstepdeejay]

Also, even with no controller icon representing the actual 360 wireless controller is, in fact, seen by Windows in Devices and Printers, yet still having Xbox 360 Wireless Receiver for Windows show up under Unspecifed, I'm still able to double tap the Xbox button to access Big Screen mode from the desktop.

This suggests Windows 8.1 still sees the controller without even being in a game.

Soooo . . . I'm very confused.

[Pixellore]

I am using XInput, and it may not work well with wireless version of the controller... But as someone else here stated, it is more likely the configuration that needs to be tweaked.

I have ordered wireless dongle, it will take few days to arrive for me to test it out. But I don't have windows 8.1 ... so it could be different.. and I have ordered one for xbox one controller.

[dubstepdeejay]

Took me a few hours, but I figured it out.

It's not on devs end nor was it any of the games that didn't work.

G.Skill RIpjaws KM 780 RGB Gaming Keyboard software for my LED keyboard. Something about the software controlling the LEDs was not allowing Windows to detect jpy.cpl, however weird that might sound.

You will have to remember that one. Never heard of it before myself.

Just tried 3 times now after uninstalling keyboard software and the controller shows up in Devices and Printers every time now.

These LEDs are used in more products as well, in case anyone has future issues.

http://www.virtualr.net/fanaleds-technology-preview-video

I love figuring ♥♥♥♥ out.

[Pixellore]

wow... who would have guessed that!