The game closes itself

[ONCE]

I have a problem: the game closes automatically after 2 minutes. It doesn't go past the CUBIC logo screen. I have all the requirements it asks for, but I don't know if it's some graphics configuration or if it doesn't work with the new updates...

[noka]

When the game crashes it should pop up a window from which you can submit a crash to us. Does that show up?

[ONCE]

It doesn't crash, it just doesn't start. I open the game right away, and it closes a minute later. It won't let me open it.

[noka]

Do you at least get past the splashes or not even that? You mentioned CUBIC logo screen, that's pretty much the loading sequence, at least if the cube is rotating

[ONCE]

Yes, I can get it to the point where the cube turns, but once there, it closes by itself.

[ONCE]

Now it doesn't even get to the loading screen. I open the game and it closes immediately. I think it's some graphics setting that's preventing it from opening.

[noka]

... or a missing library, usually the vulkan sdk dll. Can you please install the Vulkan Runtime ?

[ONCE]

I have everything installed and all the games work except this one.

[noka]

anyway I am trying to remove that dependency and push an update, let's hope it fixes your issue

[noka]

to make it clear - you have access to the full version, correct? it's not about the demo version.

[ONCE]

It's the demo version, I'm waiting for the full version but if not it's not going to work for me... I received an email yesterday asking me to become a partner of the game, I responded but I'm waiting for a reply.

[noka]

Ok. please let me know if once you try the full version you run into the same issue. There's been a similar report some time ago and it was from missing Vulkan, it's a less popular graphics API and your video driver should have come up with the needed libraries for it, it's the best guess I have right now

[Klandor]

Also, you could try adding the startup option to the game: -dx11.

That forces and DirectX activity in Direct X 11 vs Direct X 12. With certain nVidia cards (mostly the 40xx and 50xx Series), there are known issues with DX12... These issues are nVidia Driver issues, not Cubic Odyssey issues.

[Saltshacker]

Do you run, msi afterburner and Rivatuner, or any antivirus

[Klandor]

Originally posted by Saltshacker:

Do you run, msi afterburner and Rivatuner, or any antivirus

I second checking your AV. Microsoft Defender is probably safe, but for ANY other AV, I'd recommend Safe Listing ANY game, possibly the install folder and the Save Folder(s).

[noka]

Originally posted by Klandor:

Also, you could try adding the startup option to the game: -dx11.

That forces and DirectX activity in Direct X 11 vs Direct X 12. With certain nVidia cards (mostly the 40xx and 50xx Series), there are known issues with DX12... These issues are nVidia Driver issues, not Cubic Odyssey issues.

that's not for all games, Cubic Odyssey only works on DIrectX 12 and that launch option won't do anything