Game Won't Start? - Fix Here!

[EX OBLIVIONE]

Does your game not start?

You can click play, then the steam client loading appears, but after that - nothing?

Nothing in taskman, etc?

Fix:

1. First navigate to C:\Program Files (x86)\Steam\SteamApps\common\Deus Ex Mankind Divided\_CommonRedist

And ensure all the distributables in the folders are intalled.

Then

2. Navigate to C:\Program Files (x86)\Steam\SteamApps\common\Deus Ex Mankind Divided\retail

3. Run DXMD.exe


Thanks!

[Jush]

This exact problem just started happening to me and I haven't changed anything about my PC. When I try to start DE, it immediately crashes to desktop. All other Steam games work fine. I've reinstalled the game and reverified game cache but it keeps doing it. The game had been crashing before but at least I could play for a while.

[Fatih]

3 years passed and still there is no solution for this ♥♥♥♥.

what a shame.

[Adonathiel]

This is crazy, I mean, yeah it has a sale value of not even 3 pounds but surely and hopefully you guys are going to make other games in the series. Please don't give up and give us a patch or something.
Thank you!

[Dr. Livesey]

I had a problem of the game not starting. The solution I found online sounds stupid but worked for me:

*Make a new windows login*

I had to run the game on a secondary windows login and somehow that worked. I even tried to use Regedit after finding out a new windows account helped but still couldn't fix it. But some how, running the game on a blank new log in always worked while my regular login doesn't.

[stormdb]

The "fix" with starting the game from another Windows account worked for me as well.
I tried to reverse the setup: installed Steam under another account and tried to start the game under my own main one. It didn't start. It looks like the game doesn't start under my main Windows account regardless of the way it is installed.
Some kind of a magic...

P.S. I don't have a folder "_CommonRedist" under "Deus Ex Mankind Divided" in Steam directory :(

[Ceejay]

Publicado originalmente por Noodles:

This is crazy, I mean, yeah it has a sale value of not even 3 pounds but surely and hopefully you guys are going to make other games in the series. Please don't give up and give us a patch or something.
Thank you!

The issue is its not as simple as releasing a patch. The are no currently known major bugs stopping the game from running, which means the issues is on your end.

There is no real way for the devs to know what background programs you have running on your machine, what file could be missing/corrupt or if you have an incompatible driver/software installed without actually looking at your machine.

All you can do is try the various fixes listed on the forums and hopefully one of them will get it running.

Publicado originalmente por stormdb:

The "fix" with starting the game from another Windows account worked for me as well.
I tried to reverse the setup: installed Steam under another account and tried to start the game under my own main one. It didn't start. It looks like the game doesn't start under my main Windows account regardless of the way it is installed.
Some kind of a magic...

P.S. I don't have a folder "_CommonRedist" under "Deus Ex Mankind Divided" in Steam directory :(

This is a perfect example, Clearly there is a fault in their original user somewhere, a corrupt setting/files somewhere which is stopping the game from running, but it runs with another account, which proves its not the game directly causing the issue, as the same machine is clearly running it fine on another user account.

However tracking down that fault could take a while and would need someone who knows what they are doing being heavily involved whether remotely or at the computer itself.

Edit
===
Whoops I missed this was kind of a resurrected thread........

[Grand Admiral Goat Boat]

I know this is an old thread but just in case someone comes across it in the future. I found that my anti virus suspected it as a malicious program and just blocked it from running. Have allowed it access and the game in running fine now.

FYI - using bitdefender

[Fern]

I reinstalled this game today and encountered the "not launching" problem too. My fix was a simple one: Check the "DirectX 12" box on the launcher's option screen. I have no idea WHY exactly this worked, but in my case it did. The game now launches without a fuss and I didn't have to change/delete/reinstall anything else on my system.

This might not be a magic bullet for everyone but if you've tried everything else, try that too just in case your root cause is the same as mine.

[32anChips]

I went an got it on GOG because it would not run. Luckily it was on sale. It runs better as well, I even get better FPS with the same settings. Could not hit 60 befor in the benchmark mark even running it in black an white with 800x640 (slight exaggeration but you get the idea).
I know that isn't really helpful but it's still an option.

[Edman]

I had the same problem, also with Bitdefender.

In my case, the Application Access feature was blocking DXMD.exe - presumably because it was trying to modify my Documents folder.

Adding an exception for the program under that feature allows it to run.

Publicado originalmente por Partytimeninja4:

I know this is an old thread but just in case someone comes across it in the future. I found that my anti virus suspected it as a malicious program and just blocked it from running. Have allowed it access and the game in running fine now.

FYI - using bitdefender

[Doc Matrix]

Publicado originalmente por zORg_alex:

Publicado originalmente por Posties:

I think how I fixed the issue I had earlier was to delete the game's folder in Documents. Pretty sure it recreates itself on the next game start.

First valuable post here. Thank you.

What about those assuming that my PC is not good for a game... Go to hell.:thehook:

OMG thank you so much as I had already reinstalled once before and couldn't get it working. What a simple fix for a frustrating problem and really appreciate it!