White screen and game fails to start.

[ThereIs0nly0ne]

Unfortunately I can't get this game to run. I just get a white screen. Does anyone else have this problem?

GTX 980 with latest drivers
Win 7
Intel I7 2600k

[RobDangerous]

Uff, never heard of that before. Does it help to choose another resolution, change to fullscreen or windowed?

[ThereIs0nly0ne]

Hi Rob, thanks for coming back so quickly. Yes, I've tried a few different resolutions and also running windowed / non-windowed. Nothing seems to work for me unfortunately.

Info from the event viewer if it's of any use:

Redux.exe
0.0.0.0
9d0
01d0a5a6c0f80a8b
341
D:\Steam\steamapps\common\ReduxDarkMatters\Redux.exe
07e73bbc-119a-11e5-99bb-00268314c14f
55006E006B006E006F0077006E0000000000

[RobDangerous]

Strange. Can you send me a mail to robert at ktx-software.com so I can send you some debug executable?

[ThereIs0nly0ne]

Hi Rob, I've sent you an email.

[Tripsix Swe]

Having the same problem on W10 right now. It goes from a black screen to a white screen and the game stops responding no matter what settings i use. I have both a Xbox 360 controller and a Mad Catz Arcade stick plugged in via USB if that makes any diffrence. Intel I5 4590 Nvidia GTX 960 Windows 10 Home

[RobDangerous]

Oh. I looked up the old issue which was resolved by unplugging a usb hub. Does it help to unplug the second controller?

[Tripsix Swe]

Yes it did actually! Should have tried it by myself before posting.

[RobDangerous]

What did you unplug? Second controller?

[Tripsix Swe]

Yes it works with either the arcade stick or the 360 controller plugged in, but not with both at the same time.