Virtual Pool 4
ihensn May 12, 2015 @ 7:04am
Connect Steam purchase to online account
I played the online version yesterday and have since bought the game on steam. How can I link my steam purchase to my online account? It still says I am a Gratis player.

Thanks
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Showing 1-15 of 20 comments
pooljunky  [developer] May 12, 2015 @ 7:19am 
When you try to Login Online from the Steam version the first time it will give instructions, then an options of Create Account or Connect to Existing Account. Select the latter, enter your email and password, and you are now connected to that account.
Rudebot_Gengod May 12, 2015 @ 11:04am 
Originally posted by pooljunky:
When you try to Login Online from the Steam version the first time it will give instructions, then an options of Create Account or Connect to Existing Account. Select the latter, enter your email and password, and you are now connected to that account.

Hello Pooljunky

Congrats for the release. Best sim pool on PC

Will there be steam keys for us that have bought the game on the web ? :)
pooljunky  [developer] May 12, 2015 @ 12:37pm 
Thanks. Yes, working on the keys.
Harag May 12, 2015 @ 12:40pm 
Originally posted by pooljunky:
Thanks. Yes, working on the keys.

Can't wait, prefer to have all my games under steam these days. Thanks
ihensn May 12, 2015 @ 2:28pm 
Originally posted by pooljunky:
When you try to Login Online from the Steam version the first time it will give instructions, then an options of Create Account or Connect to Existing Account. Select the latter, enter your email and password, and you are now connected to that account.

I think I did this. When I now click to play an online game and click "login to Online" it takes me to the lobby and says i am logged in, however I cannot create a game of snooker. I only have three pool options available (6-ball, 9-ball and 8-ball US2). Clicking on "my Profile" still shows me to be a "Gratis" player.
pooljunky  [developer] May 12, 2015 @ 4:08pm 
ihensn,
I'm not sure what happened but we corrected your account.
ihensn May 12, 2015 @ 4:14pm 
Thanks. That looks better.

Cheers! (Do you ever sleep?) ;-)
Harvester May 13, 2015 @ 6:56am 
I connected to my account but I'm offered to upgrade to premium....i thought it would come with 1 year of premium.

I did install vp4 online a few weeks ago just to see it....but i never played any games or anything....

My ID there is Pivot Pool


Oh well.
Last edited by Harvester; May 13, 2015 @ 6:58am
pooljunky  [developer] May 13, 2015 @ 7:22am 
Pivot Pool, corrected.
Harvester May 13, 2015 @ 9:51am 
Great.

Much Appreciated :-)
Kneebuckler May 15, 2015 @ 10:38am 
I linked to my existing account and I'm still Gratis as well. No V$ either.
Kneebuckler May 15, 2015 @ 11:34am 
Sent message to Support through in game messaging and they took care of it.
pooljunky  [developer] May 16, 2015 @ 8:00am 
If you had a customer or player gratis vponine account, the Connect to Account was not working. We have corrected that issue.
Bob Jun 2, 2016 @ 4:14pm 
Originally posted by ihensn:
Originally posted by pooljunky:
When you try to Login Online from the Steam version the first time it will give instructions, then an options of Create Account or Connect to Existing Account. Select the latter, enter your email and password, and you are now connected to that account.

I think I did this. When I now click to play an online game and click "login to Online" it takes me to the lobby and says i am logged in, however I cannot create a game of snooker. I only have three pool options available (6-ball, 9-ball and 8-ball US2). Clicking on "my Profile" still shows me to be a "Gratis" player.
I have this problem too! Can you please fix mine
Itzanami Jun 25, 2016 @ 12:42pm 
Same problem
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