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theif May 4, 2018 @ 12:25pm

Game wont Start

it says running for about a second then stops and nothing happens idk whats up

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Showing 1-9 of 9 comments

Trese Brothers [developer] May 4, 2018 @ 12:42pm

Originally posted by Fish_Shark:
it says running for about a second then stops and nothing happens idk whats up

Let's talk about some details and I am sure we can help you.

-- What OS? What OS version?
-- If Windows, did Steam successfully automatically install the MS Visual C++ Redistributable 2012 x86 prereq? It should, but worth checking.
-- No error message or anything?

A few specifics about your platform would go a long way to helping us get next steps.

Last edited by Trese Brothers; May 4, 2018 @ 12:43pm

theif May 4, 2018 @ 1:38pm

Windows 10, Ver. 1709, it did not install the 2012 x86 i only have the 2010 x64 and x86

Trese Brothers [developer] May 4, 2018 @ 1:46pm

@Fish_Shark - well, that is unfortunately a Steam Client screw up then. You can install the prereq yourself manually. Sorry, this does happen from time to time.

Visual C++ Redistributable for Visual Studio 2012 Update 4 -- specifically x86.
https://www.microsoft.com/en-us/download/details.aspx?id=30679

theif May 4, 2018 @ 1:49pm

No worries!

Trese Brothers [developer] May 4, 2018 @ 1:50pm

Hopefully, that helps. If that doesn't, I will be asking if you have a RealTek Audio chipset. Some of these have an issue with STF when their drivers aren't updated. Those are about the only two known issues that can cause the game to fail to start.

Last edited by Trese Brothers; May 4, 2018 @ 1:50pm

delliott75 has Star Traders: Frontiers

Sep 3, 2018 @ 5:46pm

I have a 2016 Asus with Core I7, 965m Nvidia card. And I too am having troubles starting the game. i went to the windows site and got the 2012 stuff and put it in. it still only starts for a second then crashes.

Trese Brothers [developer] Sep 3, 2018 @ 7:06pm

Originally posted by delliott75:
I have a 2016 Asus with Core I7, 965m Nvidia card. And I too am having troubles starting the game. i went to the windows site and got the 2012 stuff and put it in. it still only starts for a second then crashes.

Does the crash reporter pop up? If so, can you be sure to send in a crash report and include your email.

Do you have Realtek audio device? If so, try disabling it. That's a quick test to see if your hardware + driver is causing the issue. If it is, you can look for the generic Windows driver for the device instead of the buggy Realtek one.