banned for no reason

[valerie2153]

I have been targeted by your_shadow for weeks now and its getting tiring. She invited me to a room she created, just so all her buddies within the room could report me to initiate a ban with a false reasoning. I never said anything or did anything to provoke such behavior and banning me for a week is unreasonable. I spent over $10 on this game this same week and I am never spending any more since this game favors people that do not spend any money on it over people that actually do. My username is dwindling#0000.

[Waryth]

I don't understand how the game reporting mechanics work but some games does automated bans with X amount of reports.

If the game works that way then your case is most likely valid. You should contact customer support. Their website is: https://www.transformice.com/contact/index.php but it leads to this another website: https://atelier801.com/contact

It's not a ticket based system like any other customer support like Zendesk, it's just an automail without logging to your email and composing the mail and writing it to them.

Explain your situation in that content to the point that the game master can understand and empathise your situation and include the names of the person who you recall that could help with your case and everything was abused and manipulated. If you didn't got a response for a week and you got unbanned, write them again explaining your situation to get justice and even make them realise the report system has its own flaws provided you didn't violate any rules. Sometimes the email got piled up that so deep in the inbox that they don't bother checking it again and prioritise the weekly ones. No follow up from the previous sent email coming from you meant the issue has been resolved or at least that's what they assume.

If you're not aware, naming and shaming is not allowed in almost every platform. Your post will most likely be removed sooner or later even if your correct, it is considered a targeted harassment. This matters are meant to be handled privately.

Sometimes, things just ends up being unfair and unjustified and even GMs don't do anything despite all the evidence and information. They'll usually side with the many people (majority) usually the circlejerks and not care about the actual victim as it's better to lose one customer/player than lose 2 or more. Same goes with banning. They either ban alone or many. This is where you rethink your life choice and wasted/spent money on a game that barely cares about its community/customers and hop onto a different game that has better service and fair game rules.