Anno 1404: Venice

Anno 1404: Venice

Martin Otto Aug 15, 2022 @ 11:53am
Anno 1404 und Windows 11
Hi

Hat hier jemand Anno 1404 auf Windows 11 laufen? Bei mir läuft das wohl nicht auf Windows 11.
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Showing 1-8 of 8 comments
Ubi_TheBerry  [developer] Aug 16, 2022 @ 3:13am 
Originally posted by Martin Otto:
Hi

Hat hier jemand Anno 1404 auf Windows 11 laufen? Bei mir läuft das wohl nicht auf Windows 11.

Hey Martin Otto,

Thanks for getting in touch!

As we can only offer English support here at the moment, could you please translate your post into English so we can see how we can assist you and Windows 11?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in German.

Thank you!

- Ubisoft Support
Originally posted by Ubi_TheBerry:
Hey Martin Otto,

Thanks for getting in touch!

As we can only offer English support here at the moment, could you please translate your post into English so we can see how we can assist you and Windows 11?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in German.

Thank you!

- Ubisoft Support
He said that the game isn't working under WIndows 11 and he ask if someone did get it to work under Windows 11
Ubi_TheBerry  [developer] Aug 18, 2022 @ 1:51am 
Originally posted by Shona (vincit omnia veritas):
Originally posted by Ubi_TheBerry:
Hey Martin Otto,

Thanks for getting in touch!

As we can only offer English support here at the moment, could you please translate your post into English so we can see how we can assist you and Windows 11?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in German.

Thank you!

- Ubisoft Support
He said that the game isn't working under WIndows 11 and he ask if someone did get it to work under Windows 11

Thanks for the translation Shona (vincit omnia veritas), appreciate it!

Martin Otto - if the game generally isn't working, may we please know more about this?

Does it fail to launch or crash with / without any errors?

Were you able to play on Windows 10 previously?

And if you haven't done so already, please make sure you've tried verifying the game's files[ubi.li] and running the game in compatibility mode[support.microsoft.com].

Please let us know if you need any further help!

- Ubisoft Support
Lil Porsche Oct 26, 2022 @ 3:01am 
I'am running windows 11 and the game runs fine
Ubi_TheBerry  [developer] Oct 31, 2022 @ 4:14am 
Originally posted by Lil Porsche:
I'am running windows 11 and the game runs fine

Glad to hear it Lil Porsche!

- Ubisoft Support
dominik.dotti Nov 4, 2022 @ 12:45pm 
Hello, i have the same Problem... the game dosen't launch. Also Windows 11
Ubi_TheBerry  [developer] Nov 14, 2022 @ 9:28am 
Originally posted by dominik.dotti:
Hello, i have the same Problem... the game dosen't launch. Also Windows 11

Hey dominik.dotti,

Thanks for reaching out and apologies for the delayed response!

Have you already attempted the steps I've linked above?

- Ubisoft Support
zeilant Nov 12, 2023 @ 8:14am 
You can launch the game from the folder directly. Then you will see the error messages, e.g. missing directx install:
https://www.microsoft.com/en-us/download/details.aspx?id=35
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