Save Files lost?

[TehPingwin]

Hey,

I haven't played for 3 years and wanted to come back to my mammoth save only to find out there are no saves in the game. No quick saves, no auto saves, no manual saves. Nothing. I haven't touched the installation, it's just 655mb, and I haven't reinstalled windows either.

I checked C:\Users\USERNAME\Documents\ANNO 1404 Venice\Savegames but the folder does not exist. Huh.

Has anyone experienced this?

[Shona (vincit omnia veritas)]

Originally posted by TehPingwin:

Hey,

I haven't played for 3 years and wanted to come back to my mammoth save only to find out there are no saves in the game. No quick saves, no auto saves, no manual saves. Nothing. I haven't touched the installation, it's just 655mb, and I haven't reinstalled windows either.

I checked C:\Users\USERNAME\Documents\ANNO 1404 Venice\Savegames but the folder does not exist. Huh.

Has anyone experienced this?

The Installation should be around 5GB so something or someone did uninstall the game and this means the savegames where deleted.

Try to repair the game, if it is not working you can be sure that the game was removed.


A little help for the future, backup Savegames with the GameSave Manager it is easy to use and the Backup uses less space as the savegames because it is only one file.

You can also setup the program to make scheduled backups

[TehPingwin]

Interesting. But I launched the game w/o any issues. AFAIK it always has been 655mb. I did check a few times before when I was managing my libraries and I never had any issues with the game since I bought it in like... 2013? Earlier? Don't remember.
Maybe I should specify: I have the Anno 1404: Venice edition, not the new one that's on steam right now.

I am the only user so if the game was ever uninstalled, then it was either steam or windows.

Weird. Thanks for the GameSave Manager recommendation.

[Shona (vincit omnia veritas)]

Originally posted by TehPingwin:

Interesting. But I launched the game w/o any issues. AFAIK it always has been 655mb.

Oh now i get it, you checked the size under the properties in the Steam Library.

I never do that because it is not the same size as the folder has on your harddrive ;)

If you check the folder size under "X:\Steam\steamapps\common\anno1404\" the folder has 5GB because you need the Maingame Anno 1404 to play Venice.

Originally posted by TehPingwin:

Maybe I should specify: I have the Anno 1404: Venice edition, not the new one that's on steam right now.

Doesn't matter the game uses the same Savegame locations and the same profile locations. ;) So if you would buy the new one you would not lose anything.

[TehPingwin]

Originally posted by Shona (vincit omnia veritas):

Oh now i get it, you checked the size under the properties in the Steam Library.

I never do that because it is not the same size as the folder has on your harddrive ;)

Oh, so it only shows the size of the expansion. Now I get it.
Well, I guess RIP my 80hr game, but a lesson learned. Thanks again for the recommendation.

[Shona (vincit omnia veritas)]

Originally posted by TehPingwin:

Originally posted by Shona (vincit omnia veritas):

Oh now i get it, you checked the size under the properties in the Steam Library.

I never do that because it is not the same size as the folder has on your harddrive ;)

Oh, so it only shows the size of the expansion. Now I get it.
Well, I guess RIP my 80hr game, but a lesson learned. Thanks again for the recommendation.

Yes it shows only the expansion and your welcome ;)

[Ubi Milky]

Hello TehPingwin and Shona, thanks for posting.

Is there any way that your original save game was created using an online profile? This may have been affected and lost when our online servers for the game were closed on June 1st.

Going forward players can now only create offline profiles to play, so may be something worth considering. I apologize that you lost access to you 80 hour campaign.

-Ubisoft Support

[TehPingwin]

Originally posted by Ubi-Milky:

Hello TehPingwin and Shona, thanks for posting.

Is there any way that your original save game was created using an online profile? This may have been affected and lost when our online servers for the game were closed on June 1st.

Going forward players can now only create offline profiles to play, so may be something worth considering. I apologize that you lost access to you 80 hour campaign.

-Ubisoft Support

Oh, now that you mention it - yes, definitely. It was made with my online profile. Ironically, I thought this was the safer option.

I'm guessing there's no way to download my profile data?

[Shona (vincit omnia veritas)]

Originally posted by TehPingwin:

I'm guessing there's no way to download my profile data?

You can't use an Online Savegame with an Offline Profile ;) so No it can't be downloaded.

But if you buy the new Version, you should be able to play it again ;) because as i wrote before there is not difference in the profiles ;)

Tip, the Hiistory Edition is currently on Sale in the Ubisoft Store for only $7,49/7,49€ ->

US: https://store.ubi.com/us/game/?lang=en_US&pid=5e29c6565cdf9a03ec037ae7&dwvar_5e29c6565cdf9a03ec037ae7_Platform=pcdl&edition=History%20Edition&source=detail

Germany: https://store.ubi.com/de/game/?lang=en_US&pid=5e29c6565cdf9a03ec037ae7&dwvar_5e29c6565cdf9a03ec037ae7_Platform=pcdl&edition=History%20Edition&source=detail

[Shona (vincit omnia veritas)]

Oh and if you want there is also a Complete Version called "Anno History Edition" which includes Anno 1602, Anno 1503, Anno 1701 and Anno 1404 + every Addons for only 40 Bucks

[TehPingwin]

So I have to buy the same game again to play my old save? That is some seriously shady business.

[Shona (vincit omnia veritas)]

Originally posted by TehPingwin:

So I have to buy the same game again to play my old save? That is some seriously shady business.

Be happy you can ;)
Also the History Edition is worth every cent, since they updated it to 64-bit there are no issues with the memory anymore.

You also get Multiscreen Support, Borderless Window Mode, 4K Resolution and some features from Anno 1800.

IDK i love it since they announce it and because it don't crash like the Original.

Also the servers run 12 years, which is 50-70% longer than most other strategie game severs. ;)

[TehPingwin]

Be happy I can? My saves got basically robbed by the company. I was fine with my offline campaing. Why should I be happy?

[Shona (vincit omnia veritas)]

Originally posted by TehPingwin:

My saves got basically robbed by the company.

Not really :/

I googled a liittle bit and found out all Savefiles are stored in "X:\Users\Your username\Documents\Anno 1404\Savegames" they only synced with your Ubisoft Account if it was an Online Profile.

The same happend with the profiles folder under "C:\Users\Your username\AppData\Roaming\Ubisoft\Anno1404\Profiles"

Since your folder is gone, something other happend or got wrong.