Game freezes randomly linux

[Cookie]

When I play a match on my Ubuntu PC, the game often freezes randomly for multiple minutes. I am still able to select units but none of the orders are being executed. All of my units are standing still. During the freeze the enemy troops are invisible if he attacks me. I just see my buildings explode and my units die. This is really gamebreaking in multiplayer. When the freeze is over, all the units that could not be builded during the freeze pour out of the buildings now (often multiple hundreds).

[merabpkhaladze]

+1

[LONGMAN]

ungar3

Here is the output of hwinfo --short

cpu:
Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz, 1692 MHz
Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz, 1675 MHz
Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz, 1813 MHz
Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz, 1607 MHz
Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz, 1575 MHz
Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz, 1729 MHz
Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz, 2020 MHz
Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz, 2095 MHz
keyboard:
/dev/input/event3 AT Translated Set 2 keyboard
mouse:
/dev/input/mice SynPS/2 Synaptics TouchPad
/dev/input/mice TPPS/2 IBM TrackPoint
/dev/input/mice ThinkPad Bluetooth Laser Mouse
monitor:
LG Display LCD Monitor
graphics card:
Intel HD Graphics 530
nVidia GM108M [GeForce 940MX]
sound:
Intel Sunrise Point-H HD Audio
storage:
Intel Sunrise Point-H SATA Controller [AHCI mode]
network:
enp0s31f6 Intel Ethernet Connection (2) I219-LM
wlp3s0 Intel Wireless 8260
network interface:
enp0s31f6 Ethernet network interface
virbr0-nic Ethernet network interface
lo Loopback network interface
virbr0 Ethernet network interface
wlp3s0 Ethernet network interface
disk:
/dev/sda SAMSUNG MZ7LN512
partition:
/dev/sda1 Partition
usb controller:
Intel Sunrise Point-H USB 3.0 xHCI Controller
bios:
BIOS
bridge:
Intel Skylake Host Bridge/DRAM Registers
Intel Sunrise Point-H PCI Express Root Port #5
Intel Sunrise Point-H PCI Express Root Port #1
Intel Skylake PCIe Controller (x4)
Intel Sunrise Point-H LPC Controller
Intel Skylake PCIe Controller (x16)
hub:
Linux Foundation 2.0 root hub
Linux Foundation 3.0 root hub
memory:
Main Memory
bluetooth:
Intel Bluetooth Device
unknown:
FPU
DMA controller
PIC
Keyboard controller
Intel Sunrise Point-H KT Redirection
Intel Sunrise Point-H Thermal subsystem
Realtek RTS522A PCI Express Card Reader
Intel Sunrise Point-H SMBus
Intel Sunrise Point-H PMC
Intel Sunrise Point-H CSME HECI #1
Serial controller
Acer Integrated Camera
Validity Sensors Unclassified device


But I don't think its a hardware related issue, this problem is actual for other Linux machines as well.

[nishelia]

+1

[Beso]

+1

[76561198838627614]

+1 +1

[stavrosicsd]

+1. Guys please do something, we love this game, we paid and it is impossible to play.

[LONGMAN]

Developers, any update? Linux gamers are waiting for you

[stavrosicsd]

Just grab a Debian/Ubuntu latest distribution and try to play online. In my case it happens in 90% of my efforts to play the game. The whole game continues and I am only able to watch the game and move the mouse: but clicking anywhere does nothing.

[Running with scissors]

Hi ungar3. In my case game freezes only then cursor is moving. Then it stop game works ok.

[honchenko]

Oprindeligt skrevet af LONGMAN:

Hello, ungar3.

No, all settings are default, except peace time (which is 30min)

No matters who is a host, the game on linux machines freezes after about 20 minutes. Units/buildings can not accept commands, but they continue to work, move, etc. But host (even Linux) is not affected.
Also, I had case where I was the host (Linux), but game stopped working on my opponents Windows machine. I think everything works correctly only when no Linux machines in the game

I've already sent such game replays on [e-mail]

If you need any help in debugging, I am ready to help. As well as my friends

Btw, many Cossacks 3 gamers around me uses Linux (we are software engineers), so we have no alternate way to play :)
Please fix this ASAP

+1 I have this problem too! My enviroment are Ubuntu 16.04 process: Intel 8250U Graphic: Intel Graphic 620. But i think that is soft problem as hardware. Before last update this problem is absent.

[honchenko]

Oprindeligt skrevet af ungar3:

Hello, LONGMAN.

Does this error happens at particular settings or on particular host?

Best regards.

+1 I have this problem as a LONGMAN too! My enviroment are Ubuntu 16.04 process: Intel 8250U Graphic: Intel Graphic 620. But i think that is soft problem as hardware. Before last update this problem is absent.

[LONGMAN]

up

[ungar3]

@everyone

We're investigating the issue now. Thank you for reporting this bug, stay tuned to our updates!

[stavrosicsd]

ungar3 the issue is network related. When I host I never has the issue.

[Lord of the Wizards]

Oprindeligt skrevet af ungar3:

Hello Cookie,

Could you, please, try changing

UseMultithreadedMode = True

to

UseMultithreadedMode = False

in your profile.cfg, located at home\cossacks\profiles?

Best regards.

I was having this frustrating problem, but setting UseMultithreadedMode to False seemed to solve it! Great news, as I love this game, and I love Linux. Thanks for the Linux support, Devs! Please think of us Linux geeks while developing the long-awaited c.t.a.l.k.e.p 2 :)