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They should just patch their games and get rid of this Ubisoft Connect.
They probably renamed it due to the poor reputation it had.
We have raised this issue with our Connect team as it has been mentioned previously and this is still under investigation, as it is known to affect Deluxe content in a few of our older legacy games.
I apologize I am unable to give any update on this missing Deluxe content at the moment.
-Ubisoft Support
It's been like that for at least a year. You literally laugh at your customers at this point!
Thanks for getting back to us, sorry we haven't been able to provide more information.
The Ubisoft Connect team are aware and are investigating, but I'm afraid we don't have anything more in terms of details to share.
We appreciate your patience while we await more news and do apologize for the inconvenience and frustrations caused.
When we have more information available, we'll continue to let you guys know.
Thank you!
- Ubisoft Support
You said that for years. I just feel it's just to avoid the issue. It doesn't help. It's easy to just patch them in the game and remove the stupid integration of the client inside.
100% agree
At this time this issue is still being looked into.
Apologies for the delay.
- Ubisoft Support
It's been like that for more than a year... ON YOUR OWN CLIENT!
what's so complicated about it? Maybe you wanted to say overlooked?
Why Ubisoft keep trying to use their own client when steam can offer all the API to do the same without constantly breaking it?
Especially with steam deck, the forced Uplay/ubi connect integration should just be patched out
Can we also get cloud saves for the other games on Steam? I'm sure it is not a difficult thing to add and it's be very good for game preservation. Can you please bring this up to the team? Thanks.
As Prince of Persia: The Forgotten Sands is an older legacy title and it's online functions were discontinued - I'm afraid that at this time, it isn't possible to restore the Ezio Costume to the game.
We apologize for the inconvenience caused.
HypahBOMB - we will be more than happy to pass this feedback on, but can't guarantee any additional features will be implemented to legacy titles.
Thank you for your understanding and if there's anything more we can answer, please let us know!
- Ubisoft Support
And yet, they worked on it for years?
Legacy titles? VALVE still update their Half Life 2 game :P.
It's not a legacy title, it's just that all these update you make to your client cause a whole mess even messer.
It even changed name 2-3 times...
If you have so much issues with your own clients, why you still try to "fix" it? SteamAPI offer everything to add that. You can also just patch every bonus in the game.
You should actually patch all the content in the game after you told us for years you were working on it LOL.
Still no update on this?
You haven't decided to correct your mess after lying to us for so long?
Dude for real, they plan on having PoP come back with SOT Remake and they disrespect the series so much to not even include the extras in this game. This needs to be addressed ASAP Ubisoft!