Can't start the game (Blender has stopped working)

[Durtro]

As title says. Any idea what's happening?

When starting the game a command prompt window appears and closses almost instantly giving that windows error. The prompt says something about color management and falling back but I can't read it because the prompt goes away.

[Mykhail]

As any game engine, Blender game engine may not work on some systems. Try to install it on other system.

[Mykhail]

You can also try to install or reinstall Net Framework 3.5

[Durtro]

For testing purposes installed blender 2.73a

Downloaded a simple sample from -> blenderartists.org/forum/showthread.php?357212-A-simple-tetris-clone&s=484cf2f0c748754f085b2025caff8b77 and opened the blend file. Selected "Start Game Engine" and everything runned fine.

Tried reinstalling .Net 3.5 also and the end result is the same. The game does not start. I'll try running it on another system.

Also tried a full package game found online gamejolt.com/games/other/build-and-run/21907/ and that one gives exactly the same problem but with the bonus of the command prompt not dissapearing. The message is:

Color management: using fallback mode for management
BLF_lang_init: 'locale' data path for translations not found, continuing

but that does not appear to be related since there is nothing after the "continuing" and those seen to be pretty generic info messages...

Any further advice for debugging the problem?

Btw, my specs are:
Windows 7 SP1 x64
GTX 970
i5 3570k

[Mykhail]

It is interesting case. Blender game engine uses Color managment in glsl mode. To test it you need to start game engine in glsl mode. Maybe with standalone player. The game from blenderartists, you have tested, is without textures and shaders. I think problem is in calculating textures and shaders with BGE Color managment, it is not working on your system. It can be connected with your videocard drivers.

[Durtro]

Tested it on a pretty inferior laptop system and it worked. The driver I use is the latest from nvidia so there shouldn't be a problem. The only thing I can think of is that I had and amd card and changed it to nvidia. I still have raptr from amd so maybe there is something left from the drivers...

[A_Phosphorus_Invention]

So I'm getting this same error. I'm trying to understand how I can't run it on my system and how others seem to be able to run the game on inferior systems. This doesn't sound right to me. Is there not a way to update the game to be able to run on advanced systems?

Specs:
WIN 10 (x64)
GTX 780
i7-4770K CPU @ 3.50GHz

[Mykhail]

Try to install or reinstall NET Framework 3.5

[A_Phosphorus_Invention]

Already had it installed. Unchecked the box, then redownloaded it. Did not work.

I checked the game cache. 40 files had to be reaquired. This happens every time after it crashes.

The game will not advanced beyond the menu screen. The gear in the background will stop its animation and at that point I'll know it's crashed. And it tells me about this Blender error.

Can you add an option before launch to allow players to set settings to avoid the game maxing everything? I'm not sure what engine you've used here. I mean I have a decent computer and it seems several others do too. I have no other way of playing this game if I can't get it to work on this computer.

[Mykhail]

You can also try to turn on/off vsync for the game in your videocard settings. Also set videocard settings for the game to default.

[A_Phosphorus_Invention]

I've tried that as well, saw it in another post. It has changed nothing.

That's why I was wondering if there is a way you can change the game to have a box appear before launch that can allow players to change the settings so the game can run in a more guaranteed manner.

And if 40 files aren't downloading with the game, maybe there's something that needs fixing with the game itself that could be causing this whole issue.

[Mykhail]

This will not help. It is the conflict of your system with the game. If I had access to your PC, I would found the problem, but this is not possible.

[A_Phosphorus_Invention]

Multiple players have said there's something wrong with being able to play the game, most having different computers. 40 files refuse to download and once reaquired the game still doesn't work. If it's a Blender issue causing crashing it may in fact be the game itself.

My point of adding this box before you launch will allow anyone to set settings so they can launch with ease so it doesn't max out and crash itself. Or updating the game so this problem doesn't occur at all.

This game was released in 2014, but you did an update in 2017. What changed with this new build of the game? It may be a problem with the update.

[Mykhail]

That 40 files are okay, I have the same message and the game still working. I had similar crash reports from 2014. All settings were tested. If I make the box, you will see the box and then launch and crash. It can be issue with one texture or one sound, or one frame of animation, I had such situations from my experience. I can't test the game on all computers.

[A_Phosphorus_Invention]

I'm trying to understand this. This game is being sold under the notion, like all games on Steam, that it will function fully. It shouldn't be different for other computers, unless we're talking different Operating Systems (Mac, Linux, ect.). So if it works on a computer with different Motherboard, Graphics Card, and/or Processor, it should function as long as you've made it work with Windows, right? I have the system requirements, but the game will not execute.

So if this game may simply not work on some systems, then something needs to be fixed on the game's end. I've never seen a game not work because my computer was too good. The game is not too graphically demanding, it doesn't have high framerate, it doesn't have long draw distance, so it should function. It seems to be this critital error with Blender, the game engine.

What I'm trying to understand is this this: Why is there no warning that the game may not work on the store page? That the engine might just be unstable for a reason that multiple players and the developer haven't been able to figure out. Some reviews even mention these problems, but the game is still shown as a fully working product.

I'm just really not understanding that you've made a product here and it doesn't work for some on high end PC's and you're telling players to try it on another computer instead of possibly updating the game for ease of use. What if people don't have other PC's? If you're in this industry to make money and have a good reputation, having a product work right regardless of hardware should be top priority.

If you're running into these issues too, then you must see a need to change it so it doesn't happen. A updated build or change of engines. If you change this, players will buy your product. If there's a risk that it won't function, or that players will have to get another computer to even play it, you'll lose business. I would never wish that on any developer.

[Mykhail]

Any game may not work on some hardware\software configurations. Any game has crash reports, even AAA masterpieces. It is normal. My games work on most PCs. For those who can't launch the game on their PCs, Steam refund exist.

Again, what you can try, if the game crashes:

1. Install or reinstall NET Framework 3.5
   
2. Turn on\off vsync for the game in your videocard settings
   
3. Set default settings for the game in your videocard settings
   
4. If nothing helps, try the game on another PC
   
5. If still nothing helps, make a refund