game won't load.

[Blu Foxxo]

when I start the game up it takes me to the loading screen and stays there. it hasn't even loaded and I don't know why. anyone know how to fix this?

[Kyrianna]

Same problem here, worked great for years and now it stays stuck on the loading screen, I have to kill the process to close it.
Any ideas ?

[stephenbig]

Originally posted by Natethefox:

when I start the game up it takes me to the loading screen and stays there. it hasn't even loaded and I don't know why. anyone know how to fix this?

Ditto. I doubt that Popcap broke the game, so it's down to you, Steam...

[Kyrianna]

I have no idea why it works, but it's good enough for me until Steam fixes the real problem :
find the file ~\Steam\Steam.dll and copy it in your game folder (usually ~\Steam\SteamApps\common\Zuma Deluxe)
To load the game, use directly Zuma.exe in your game folder instead of steam launcher

NB: if steam is updated, you'll need to update the file Steam.dll in your game folder.

[(DS) Old Buck]

same problem since the steam uprade the other day . was working great till then

[ShellyBean75]

Most PopCap games broke after the update yesterday. The update today didn't fix this issue. Here is a work-around until Steam decides that paying customers are imporant.

To reiterate: This IS NOT a PopCap problem. This is a Steam problem. Only Steam can fix it.

The work-around I've found that works: (thanks to Prophet)

... try to open the game in windowed mode
type "regedit" into the Windows run bar or the search bar that appears when you click on Start in Windows
then open:
HKEY_CURRENT_USER\Software\SteamPopCap\PlantsVsZombies (or Zuma, or Bejeweled, or whatever game you are currently having problems with)
double click to open the ScreenMode file and change ScreenMode to 0
exit the registry editor.

This is the ONLY thing I've found that continually works. If you want to play in full screen mode, you will have to open in windowed mode after changing the registry as detailed above, then open full screen mode, play, then change back to windowed mode before exiting. You will have to do this EVERY TIME or the game will crash. If you close the game on full screen mode, the next time you play it, it will crash.

[Sojiro]

Thanks, ShellyBean75. I had the same problem but your suggestion fixed it.

[elisegames]

Hi everyone, I am having the same problem. I tried both of the fixes suggested here, plus the whole uninstall/reinstall business. Can't get any love from steam support - any more suggestions? thanks

[Styxounet]

thanks ShellyBean75 ;)
Hope they will fix it soon :/

[iain]

Zuma isn't working for me either - all that steam do is direct me to this discussion forum.

[ChemMixer#5017]

To anyone who owned Reddit, please upvote a comment to make this post visible.
https://www.reddit.com/r/Steam/comments/4810dk/dear_valvepopcapeaanyone_who_in_charge_for_the

Thanks.