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http://steamcommunity.com/app/332500/discussions/0/412446890559610779/
Since you are showing some forum activity - address the issue that you pretty much ignored for the past 2 weeks. At least provide any explanation of what has happened and why the problem was ignored for so long.
On the topic: It will be a whole lot helpful if you just published a timeline of things you are planning to do for the next half a year or so. Otherwise, you are just making minor fixes to the game for an auditory of ~200 regular players while the rest of us just sit and wait for a moment in some distant future, that may or may not come, when the game will become less grindy and more interesting. It is an early access game and you just cannot keep players in the dark about what is going on with the game development.
You would think the superior guns would have extra abilities with them, especially when you have to equip them at lvl 60.
http://steamcommunity.com/app/332500/discussions/0/412446890559610779/
Just a reminder this is an Alpha not a full game that you are playing.. You should expect to lose the hours you play due to stupid errors and wipes. I have already.
If they are still investingating, they should say so. There was pretty much no feedback about the whole situation so far. And beacuse of that the problem just seems to be abandoned.
Should we expect to have a server crash and not hear anything from developers for 2 weeks about why and what to do about it? There were couple comments about restoring player files for people whose lvl was set to 0 the very first day and that is it. After that the issue was pretty much ignored, no feedback, no solution