game crash all the time

[birdyuh]

hello, can any1 help to this problem please

>10.03.2020 23:37:14] StackTrace (ThreadID 6132, BuildInfo v1.03.3650, LogFile 0):

Das Kommando [/game/storegroup(0)] wurde an Tastenkombination [CONTROL 0] gebunden

6B764906 ((module-name not available)): (filename not available): (function-name not available)
6B7674F0 ((module-name not available)): (filename not available): (function-name not available)
6B9ACA8E (gameoverlayrenderer): (filename not available): (function-name not available)
0E5854FC ((module-name not available)): (filename not available): (function-name not available)

any1 how to fix this issue?

[Ishbane]

Sieht aus als wären Einstellungen durcheinander, schon Dateien überprüft?
Rechte Maustaste auf Spiel in Steam-Bibliothek -> Lokale Dateien .> Dateien auf Fehler überprüfen.

Wenn das nicht hilft evtl. Spiel deinstallieren und auch restliche config-Dateien im ehemaligen Installationsverzeichnis löschen, dann reinstallieren.

[KriskKe]

Mine always crashed to the desktop when starting the campaign or any other scenario.

My log entries look like this: (..steamapps\common\Anno 1404\AnnoCrash.log)
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Das Kommando [/game/storegroup(0)] wurde an Tastenkombination [CONTROL 0] gebunden

76241812 (KERNELBASE): (filename not available): RaiseException
00E01897 (Anno4): (filename not available): CMenuManager::LoadDialogs
00DCA526 (Anno4): (filename not available): CMenuManager::LoadDialogs
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

The solution for me was to set the date and time format to "Match Windows display language (recommended)"

Go to "Control Panel" --> "Region" --> under the Tab: "Formats".
Set the field called "Format" to "Match Windows display language (recommended)".

I run my Win10 in English (United States) but live in Europe and was using my local time format.
After making this change I can start the campaign for Anno 1404.

This comment can also be found in https://steamcommunity.com/app/33250/discussions/0/

[panisch]

Originally posted by KriskKe:

Mine always crashed to the desktop when starting the campaign or any other scenario.

My log entries look like this: (..steamapps\common\Anno 1404\AnnoCrash.log)
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Das Kommando [/game/storegroup(0)] wurde an Tastenkombination [CONTROL 0] gebunden

76241812 (KERNELBASE): (filename not available): RaiseException
00E01897 (Anno4): (filename not available): CMenuManager::LoadDialogs
00DCA526 (Anno4): (filename not available): CMenuManager::LoadDialogs
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

The solution for me was to set the date and time format to "Match Windows display language (recommended)"

Go to "Control Panel" --> "Region" --> under the Tab: "Formats".
Set the field called "Format" to "Match Windows display language (recommended)".

I run my Win10 in English (United States) but live in Europe and was using my local time format.
After making this change I can start the campaign for Anno 1404.

This comment can also be found in https://steamcommunity.com/app/33250/discussions/0/

Wow, you give me a working solution and you also give credit to the place where you found it?What a nice, refreshing and unusual person you are!

[76561198885856812]

Hello huybrid,

Sorry to hear that your game keeps crashing.

Can you please try all the steps listed in {LINK REMOVED}our article? Many thanks and apologies for any inconvenience caused by this.

If you have any additional questions, please let us know.

- Ubisoft Support