Game Not Showing Up in Ubisoft Connect

[randomkiwibirds]

Bought the other day in the current Steam Sale. Steam Launcher gives Error 51. Uplay doesn't work etc Reading through the UPlay/Steam/Ubisoft Connect launch error fiasco. Uninstalled both game and UPlay entirely. Installed Ubisoft Connect and reinstalled the game via steam. But it is not showing up in my Ubisoft Connect account. Steam still not able to launch and I can't launch via Ubisoft Connect because its not showing up there.

I've tried changing the file folder from Assassins Creed 2 to Assassins Creed II and it still does not appear.

I am connected to the correct Ubisoft Connect account as my other game Child of Light is visible there.

[Ubi-Vinci]

Hey randomkiwibirds,

Thanks for the message.
Looks like the game licence has not been pushed to your Ubisoft account yet.
Try launching both clients as administrator and try again.

You do have the new version of Ubisoft Connect, right? If not sure, download it from the official website: https://ubi.li/YVY0k

Ubisoft Support

[randomkiwibirds]

Originally posted by Ubi-Vinci:

Hey randomkiwibirds,

Thanks for the message.
Looks like the game licence has not been pushed to your Ubisoft account yet.
Try launching both clients as administrator and try again.

You do have the new version of Ubisoft Connect, right? If not sure, download it from the official website: https://ubi.li/YVY0k

Ubisoft Support

Thank you however I just tried that and I am still unable to launch the game. My ubisoft connect is the most recent version as I just freshly downloaded it today and updates were installed. I still get the Steam Error 51 and the game is not showing up.

I have even tried unlinking and relinking my Ubisoft Connect Account.

I bought this game just under a week ago and the fact that the license still has not been pushed to my Ubisoft Connect account is pretty rediculous.

[Ubi-Vinci]

Hey randomkiwibirds,

Sorry to hear it.
When you launch the Ubisoft Connect first and go to the game library, do you see any "ready to install" games that you purchased on Steam?

AC2 is quite old, perhaps the old-fashioned key activation would work? Can you see an activation key for AC2 in your Steam library? If yes, try using the "Key activation" feature in the UC.

It should be in the menu when you click your profile picture in the UC.

Ubisoft Support

[Niszyciel]

i have same problem with ac unity
just bought the game on ubisoft store and i have proof of the game bought both in transaction history and emails
but the game is nowhere to be seen in my library

[randomkiwibirds]

Originally posted by Niszyciel:

i have same problem with ac unity
just bought the game on ubisoft store and i have proof of the game bought both in transaction history and emails
but the game is nowhere to be seen in my library

I ended up just returning the game.