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1. stand on the left side of the balcony. Hold W + right mouse + Space so Altair will start climbing the wall. When he stops climbing and is just about to fall down again, hold D + right mouse + space so Altair will wall-jump to the right. Do this and you should have successfully climbed onto the ledge. I think this move is called side-jumb (?) and the game will teach you this during one of the tomb missions.
https://imgur.com/nfzbpVi
2. Simply stand right under the ledge, hold right mouse + space and you will jump up.
https://imgur.com/Nx7zwpR
I am very happy to see community helping each other out and glad you found tiger199835 and Paranoint suggestions useful :).
Hope you enjoy your game-time and if you do run into any other difficulties in the future, drop us a message at any time!
- Ubisoft Support
We are not devs I am afraid but we are Ubisoft support.
It is great to hear that you were able to proceed and have now been able to complete the game. It is great to hear you enjoyed your experience.
If you ever have trouble in the future just let us know as we will be happy to help.
- Ubisoft Support
Sorry for the confusion medhanshjani!
The Dev tag comes with the permissions we have on the Steam forums, so we sign off - Ubisoft Support to try and make it clearer.
Not to worry though, if there's anything more you need please let us know!
- Ubisoft Support