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Report a translation problem
If you are able to use a translator to post in English, we will be happy to help you further, with any issues you may have encountered, or queries you may have.
Alternatively, you may also create a support case with us on our Ubisoft Support website, for further help in your preferred language, where we may have a native speaking agent available to help you > https://www.ubisoft.com/help
-Ubisoft Support
As Ubi-Milky advised, we can only support in English, French and German here.
Could you please translate your post into one of those languages so we can see how we can best help?
Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.
Thank you!
- Ubisoft Support