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Sarvesh Mar 18, 2021 @ 8:58am
Can't get Altair's Outfit
Hi so I really wanted to posses Altair's outfit in the game but when I click on Outfit section in inventory it wasn't there. I can see the Altair Outfit unlocked in Ubisoft Connect as there was a green tick in the rewards section but still I can't see it in game. Any suggestions?
Last edited by Sarvesh; Mar 18, 2021 @ 9:00am
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Showing 1-9 of 9 comments
Ubi-Orion  [developer] Mar 19, 2021 @ 8:49am 
Originally posted by Sarvesh:
Hi so I really wanted to posses Altair's outfit in the game but when I click on Outfit section in inventory it wasn't there. I can see the Altair Outfit unlocked in Ubisoft Connect as there was a green tick in the rewards section but still I can't see it in game. Any suggestions?

Hey there!

Just in case can I ask you first of all to double check you have completed the requirements for the outfit here[support.ubi.com].

If you have and it's still unable to be located please open a support case with us and we'll take a look over your Ubisoft account to see if we can assist further.

You can reach us either through the support website[support.ubi.com] by opening a live chat session or alternatively through our social media accounts on Facebook[en-gb.facebook.com] and Twitter and they will be able to create a support case for you. Thanks!

- Ubisoft Support
#1
Sarvesh Mar 19, 2021 @ 9:46am 
Yes I have checked it out. I went to the tailor's shop but there was no Altair's skin in the list. And yes I already completed the requirements for it
Last edited by Sarvesh; Mar 19, 2021 @ 9:47am
#2
Ubi-Orion  [developer] Mar 19, 2021 @ 10:22am 
Originally posted by Sarvesh:
Yes I have checked it out. I went to the tailor's shop but there was no Altair's skin in the list. And yes I already completed the requirements for it

No worries. Please reach out to us with those links above and we'll look into it for you.

- Ubisoft Support
#3
Sarvesh Mar 19, 2021 @ 11:04pm 
Well I tried contacting Ubisoft Support website and they said that the rewards are no longer available in the game. Thanks for the help anyway
Last edited by Sarvesh; Mar 19, 2021 @ 11:06pm
#4
Ubi-Orion  [developer] Mar 20, 2021 @ 6:35am 
Originally posted by Sarvesh:
Well I tried contacting Ubisoft Support website and they said that the rewards are no longer available in the game. Thanks for the help anyway

I'm sorry to hear that. Not a problem.

- Ubisoft Support
Last edited by Ubi-Orion; Mar 20, 2021 @ 6:35am
#5
RaiEduHar Mar 20, 2021 @ 9:30pm 
Have you replaced the exe file? I use a 21:9 fix for the game and it locks out the Altair outfit. After reinstalling game and not replacing the exe it showed up in my inventory.
#6
Sarvesh Mar 21, 2021 @ 3:38am 
Originally posted by RaiEduHar:
Have you replaced the exe file? I use a 21:9 fix for the game and it locks out the Altair outfit. After reinstalling game and not replacing the exe it showed up in my inventory.
Oh I didn't replace the exe file.
#7
SydRa Mar 22, 2021 @ 11:06pm 
open ac2, select story mode, go in game, press ESC when you in the game, select inventory, select altair outfit.:ACCRcrest:
#8
Sarvesh Mar 26, 2021 @ 2:13am 
Originally posted by 'SydRa!:
open ac2, select story mode, go in game, press ESC when you in the game, select inventory, select altair outfit.:ACCRcrest:
Nope that was the first thing I tried didn't work. Well atleast I have an altair armor
Last edited by Sarvesh; Mar 26, 2021 @ 2:13am
#9
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Assassin's Creed II > Player Support > Topic Details
Date Posted: Mar 18, 2021 @ 8:58am
Posts: 9

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