Crash on launch - Potential Fix

[greigy]

If like me you get a crash on launch, but don't want to fight Ubisoft drones for basic support, hopefully this helps you.

I got a new up-spec computer only to find games such as AC2 didn't work on install. What I got on startup was a white screen with a black rectangle in the top left of the screen.

Short of writing an essay about the terrible support, the fix is outlined in two parts below:

First, goto
%AppData%\Ubisoft\Assassin's Creed 2
There should be a file "Assassin2.ini". Edit it and set the display values to your desktop resolution.
DisplayWidth=xxxx
DisplayHeight=yyyy

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Second, if you have an SSD that has a large allocation unit size (you probably do), you'll need an external HDD, formatted with a smaller allocation unit size, but still NTFS.

Once you have that, you'll need to goto Steam's Settings -> Downloads, then click "Steam Library Folders". Add a location on your external HDD.

Next, in your Steam Library, right click AS2 and set it's install location to be the external HDD.

2nd last, uninstall Ubisoft connect from your main drive, you'll need to install it to the SAME drive as AS2.

Now set the game and Ubisoft connect to both run as admin, and you should be good to go - assuming your problem is the same as mine.

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Start by launching Steam if you closed it, then by launching Ubisoft connect. The game can then be launched from either launcher, but Steam will have a popup unless you dismiss it permanently.

Hopefully that helps someone.

[UbiGinge]

Glad to see you are up and running with the game greigy, hopefully other players find this useful as well

- Ubisoft Support

[T.w² |Flatburger]

It still only flashes a white screen at startup of application. Then closes immediately. Which is a shame. One of my favorite game series from Xbox i can't play on PC. It does the same thing for AC2 - Revelations. Ubisoft connect seems to have broken the game for me.

If this thread is still being monitored I would love a solution. It may say i have 50ish minutes on the game, but in reality thats just trial and error of me trying to fix it....

[greigy]

I'm still here...

Unfortunately assuming you've tried the basics (run as admin, compatibility, dial up/down your graphics driver and/or package) and a the above spinning disk drive solution, and it failed, I don't have any further suggestions that I can verify would help.

I can only suggest you hit google, and avoid the ubisoft forums as they are mostly filled with denial. I doubt they officially support the game anymore.

If you can't get the game working, ask for a refund, but leave a review with your machine specs and configuration, detailing the issue as you experience it.

[Ubi-Galaxy]

Hey @T.w² |Flatburger

I'm sorry that you are having an issue with Assassin's Creed 2.

As the game was released in 2009, it may experience some issues running on modern hardware and OS.

Have you tried using compatibility mode with Windows 7?
You can find a guide on how to set compatibility here[www.ubisoft.com], if needed.

If compatibility doesn't work, please try following this[www.ubisoft.com] guide.

Please let us know if the issue persists.

Thank you very much.

- Ubisoft Support