Unable to connect to a game?

[Jackbox Games]

"We're sorry, we can't seem to connect to the Jackbox Games servers. Please check that your internet connection is working properly."

If you are seeing this message when you try to start a game, or at the start screen, you may need to disable your security/antivirus software while installing the game. If you are positive that your internet connection is working, then this is likely the issue. Please try disabling your antivirus, then reinstall the game.

If you're still having trouble with your antivirus disabled, please let us know.

[Trae]

I bought Quiplash last night, and I want to play it with my fans on Youtube, but I can't get it to work. It keeps saying repeatedly, "This is taking a while... Please check your internet commendation." When it says "Connecting to jackbox games services". I am not sure if its cause I have really crappy phone Wifi, or this just doesn't work. Help

[Fantasma]

traecraig11 a écrit :

I bought Quiplash last night, and I want to play it with my fans on Youtube, but I can't get it to work. It keeps saying repeatedly, "This is taking a while... Please check your internet commendation." When it says "Connecting to jackbox games services". I am not sure if its cause I have really crappy phone Wifi, or this just doesn't work. Help

Sounds like the former. Try connecting to your game on a laptop/desktop with a good wireless connection.

[Dusty]

Could you do proper NAT instead of this, your game isnt working as it is.

[clauda]

I bought the party pack a couple of months ago (on Mac) but haven't been able to play ever since. Sometime it doesn't load the button to choose a game and sometimes it gives server connection issues. There was one time where I manged to get a code to play so I'm guessing the settings are correct and it's not a firewall issue but I would really like to be able to play!

[Jackbox Games]

clauda a écrit :

I bought the party pack a couple of months ago (on Mac) but haven't been able to play ever since. Sometime it doesn't load the button to choose a game and sometimes it gives server connection issues. There was one time where I manged to get a code to play so I'm guessing the settings are correct and it's not a firewall issue but I would really like to be able to play!

Please submit a ticket at help.jackboxgames.com

[Skadaddy]

Im dont have an antivirus software and i dont know why its not working. Drawfull 2 works but jbpp 3&4 dont work.

[Jackbox Games]

Skadaddy a écrit :

Im dont have an antivirus software and i dont know why its not working. Drawfull 2 works but jbpp 3&4 dont work.

Hello! We had a brief server outage on Friday that was causing this message. Let us know if you are still experiencing this issue at help.jackboxgames.com

[BigMilkLord]

hey im having a problem with the launcher it goes white and just says not responding help

[JahsehBinks]

its not working

[seleznev.vad]

Jack box 6 is not starting. Error - servers are not available. I turned off the antivirus and defender. reinstalled the game, checked that all ports are open. It didn't help. It looks like the problem is on the side of the jakebox servers.

[seleznev.vad]

seleznev.vad a écrit :

Jack box 6 is not starting. Error - servers are not available. I turned off the antivirus and defender. reinstalled the game, checked that all ports are open. It didn't help. It looks like the problem is on the side of the jakebox servers.

+vpn disabled