Crashing when loading into household

[Poowny]

My game crashes when I try to enter a household on the map.

I get error Direct3D returned an error: D3DERR_INVALIDCALL! The application will now terminate.

[ema]

i get the exact same issue, idk what do do

[kryniulka_]

same here, after update I'm not able to even start a game because of this crash

[AX0L0TL]

Same here. It crashes each time I try to create a Sim with this error.

[layrask]

im having this problem too, i cant create a sim

[ASweetLullaby]

same here, was working fine before the update.

[Jipsee]

Same here. Load in, pick a premade family, and crash. Every single time.

[the golden witch]

me too I guess its because of the update

[AX0L0TL]

Tried various things, nothing seems to work. Guess we'll just have to wait. :/

[MoonWolfV]

Same. Frustrating when things were working just fine last night. Hopefully it won't take EA long to rectify the issue.

[D]

same :{

[MoonWolfV]

Just did a bit more messing around, and if you go into create a sim and disable shadows from there, it seems to fix the problem. It might be a toss up of whether you want the shadows, or play the game for the time being.

I know this might not work for everyone but it seems to have done the trick for me.

[AX0L0TL]

Originally posted by MoonWolfV:

Just did a bit more messing around, and if you go into create a sim and disable shadows from there, it seems to fix the problem. It might be a toss up of whether you want the shadows, or play the game for the time being.

I know this might not work for everyone but it seems to have done the trick for me.

OH MY GOD THIS WORKS

[NonstopXP]

"Verify Integrity of Game Files" on Steam? You try that? Mine runs smooth as butter.

[grumpy goat]

Originally posted by MoonWolfV:

Just did a bit more messing around, and if you go into create a sim and disable shadows from there, it seems to fix the problem. It might be a toss up of whether you want the shadows, or play the game for the time being.

I know this might not work for everyone but it seems to have done the trick for me.

Seconding that THIS worked.