Game crashing right after making a family

[Dicey]

Anyone else experienced this? It was still in the loading screen.

[BoobY~!]

same

[JΛCK]

same

[Forg]

The game has not been properly updated it seems, I’d refund and wait for them to fix it or go to the sims 2 starter pack

[Dicey]

Yeah I'm thinking about doing that. It's a shame, really. You'd think EA would learn from their mistakes at one point..

[Flina]

same

[Mighty Thot]

Same..

[satioh]

Yes, mine did too, BUT I loaded up the game again, moved the family in to a lot and played with it for an hour and no crashes. SWo it shoudl crash, but the family you made shoudl be there and you coudl load it up again and play with it.

[Baron Calamity]

Had the same experience. Crashes after the family is created.

[Kujicu]

it crashes for me after I created the family, reload, and crashed again after an hour of play, losing the progress...

[Zilkenian Davenport]

Verify game files.
It also crashed for me after creating my first family, verified the game files, it told me 5 files needed to be fixed. After that I tried creating another family and it didn't crash.

Can't tell it's a permanent solution, but at least there's a possibility it won't crash on the next family.

[frodeobaggins]

Originally posted by Zilkenian Davenport:

Verify game files.
It also crashed for me after creating my first family, verified the game files, it told me 5 files needed to be fixed. After that I tried creating another family and it didn't crash.

Can't tell it's a permanent solution, but at least there's a possibility it won't crash on the next family.

how to verify game files?

[SamboNZ]

Same.

[Dicey]

Originally posted by Zilkenian Davenport:

Verify game files.
It also crashed for me after creating my first family, verified the game files, it told me 5 files needed to be fixed. After that I tried creating another family and it didn't crash.

Can't tell it's a permanent solution, but at least there's a possibility it won't crash on the next family.

I did that, and it also found 5 files to be fixed, but is still crashes after create a family.

[SheoWrath]

Refund time!

[Lousta]

Originally posted by Zilkenian Davenport:

Verify game files.
It also crashed for me after creating my first family, verified the game files, it told me 5 files needed to be fixed. After that I tried creating another family and it didn't crash.

Can't tell it's a permanent solution, but at least there's a possibility it won't crash on the next family.

I didn't verify any game files but after creating a second family in the same neighborhood the game works perfectly fine. Maybe that's another possibility to try?