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grapics card, what windows version, resolution of your screen. because with just yea my game crashes. is not really helpfull on its own.
I have an nvidia geforce rtx 3070, windows 10, and play on 1080x1920. the game works like a charm with maybe a bug here and there but not really any crashes yet.
i bought it on the EA app (for the sims 4 kit we also get) but that game program does not have a forum so i'm looking here for bugs and issues.
I had to change the program to default to using integrated graphics in Nvidia control panel and now the game works perfectly for me.