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That actually surprises me a bit. Please check if the following works:
Press the Windows key + R and type notepad into the input field and press enter.
If a large white window opens, that means this is the Editor.
Repeat the process to open it again, so you have two windows. This way, it should work as a workaround.
If a large white window doesn’t open, you might need to download an alternative like Notepad++ and follow the same steps with it
Thank you for your comment. All necessary steps should be correct.
After downloading NirCMD, you still need to extract it. No further installation is required. NirCMD is a standalone program that does not need to be installed.
One thing I actually forgot to mention is that you should extract the x64 version.
The game has no direct interaction with the custom batch file. This file is just for us, so we can skip the repetitive steps of adjusting the resolution.
Before the actual game starts, the batch file ensures that the resolution is set to the correct value via NirCMD, so the UI elements of the game (except for the main menu) and the readability of descriptions (the needs of the sims or furniture) are properly scaled again. So when you run the batch file, it will execute NirCMD.
The batch file window will stay in the background while you play and will be the first thing you see when you exit the game. When you press Enter, the batch file, using again NirCMD, to scale the resolution back to the original state, which is set to 1920 x 1080.
I chose this value as the default because not everyone uses a 4K system.
As long as you have saved your correct code as a batch file following the instructions (and ideally placed it on your desktop), you will launch the game via this batch file from now on—at least until EA provides an official solution for this issue (which is actually quite simple).
I hope this helps! Feel free to ask if anything is unclear. :)
It worked! Thank you SO much. I just didn't realize I was supposed to start the game from the batch file. Sorry! You're incredible.
the name is notepad in english. Editor is purely german :)
Works like a charm during gameplay, but sadly the return to the default doesnt work (its not too much work to rechange the monitor resolution tho)
Bei mir funktioniert es ohne Probleme. Benutzt Du denn auch die 1920 x 1080 Auflösung, auf die zurückgestellt wird?
Gibt es vielleicht irgendeine Art von Fehlermeldung?
Denn wenn die Batch unter Hilfe von NirCMD die Auflösung erfolgreich heruntersetzen kann, sollte es auch genauso problemlos in die andere Richtung funktionieren.
Wth do you expect? If you reduce the resolution even further, resulting artifacts are completely natural. 😅
Interesting, I got both the start and the re-change to work.
To people who are not tech-inclined like me-- you are downloading the nircmd program but you aren't opening it at all. It actually can't be opened. When the above prompt says "editor" it actually means "Notepad". The instructions have you open two notepad files-- one so that you can copy the file path for the nircmd.exe and sims.exe files, and another to actually write the code. When the instructions have you save it as a .bat file, you will be using that file to launch the game.
(This trick only fixes the UI scale issue-- and honestly, the fix is just to set your computer to a much lower resolution. This bit of code just automates it so that you aren't constantly changing it back and forth in your settings. If your game is crashing for other reasons, this won't fix it. Sometimes the game just crashes on start-up, but usually after the second or third launch it is somewhat stable. It's ridiculous that the community has had to do this much, but here we are.)
As a small thank you for your summary, I left you a comment reward.
Have a great time with The Sims! 🫶
-- Edit
PS: My game has never crashed before, so I never noticed something like that. o:
I've experimented with every combination of scaling options in my Nvidia App, in both the Scaling and the 3D Settings properties, yet every single change I've made in the Nvidia App has absolutely zero impact on the game.