Announcement: Store Page

[Community Manager]

As you might have already noticed, Demons Age’s store page has been removed from Steam due to a DMCA claim. The claim has been made by a company unbeknownst to us, stating that “Demons Age” uses assets from “Chaos Chronicles”. That is indeed true, since part of our team worked on the development of “Chaos Chronicles” project, back in 2014, and under an agreement signed in July 8th of the same year, a part of the payment to Bigmoon Studios included assets of “Chaos Chronicles”. Everything perfectly legal.

We’ve already provided that information to those entitled and we just need to wait for their acknowledgement. Unfortunately, due to the holiday season, the store will not be restored in 2017, but it should be available in early January.

As far as we know, Bigmoon holds all the necessary rights, however, if we have received and used an asset that, for any reason, unknown to us, shouldn't have been used, we expect this to be clarified soon and we have the team ready to create new assets and replace them in the game. What we would like to ensure our gamers is that the game will return to sales as soon as we get the clearance and in the meantime we’ll keep developing the new patch to support our community, fixing what is necessary to fix and adding the content we already promised.

For those of you who already have the game, do keep enjoying it. We value your meaningful feedback and input. If you need assistance, please send us an email to [e-mail]. We will be enjoying some short holidays here, but we will do our best to keep supporting the community.

Explanations aside, we’d like to apologize for the inconvenience this might cause to those that wished to buy the game.

The Bigmoon Team wishes everyone a Merry Christmas and a peaceful New Years Eve!

[DOZOR]

Come back rather! We wait for your game in Steam

[Rahlence]

Good luck with that: https://www.rpgwatch.com/forums/showthread.php?t=38666&page=2

Highlights:
"I can't go into further details here, but our company Ceres Games owns the exclusive rights to all assets and source codes of the cancelled project Chaos Chronicles. "
"Bigmoon and my former company Coreplay both had a business relationship with the now defunct publisher bitComposer, that's all we have in common."
"We're working on this game since about 16 months, then we announced it shortly after "Demons Age" got DMCA'd from Steam after two weeks in sale. I already stated that we are the solely owner of those assets from CC."

[poCHi]

Hi,
so does that mean i get an Invalid Key error because the Game got pulled of Steam shop.... I bought my Key today not on Steam.
Is the Key valid or will it be valid when the Game gets back on Steam?

[Infinitron]

That is indeed true, since part of our team worked on the development of “Chaos Chronicles” project, back in 2014

On RPGWatch you explicitly said the game you worked on in 2014 was not Chaos Chronicles: https://www.rpgwatch.com/forums/showpost.php?p=1061459526&postcount=142

After we successfully delivered "Jagged Alliance: Back in Action", they requested us to develop another game (not "Chaos Chronicles", but based on "Chaos Chronicles") because they told us that "Coreplay" had closed and they wanted us to reboot the project with a different brand. (A new name here. "CC" also the initials, though I don't know if it became public).

The CC in question was "Century of Chaos": https://steamcommunity.com/app/223120/

[Community Manager]

Originally posted by poCHi:

Hi,
so does that mean i get an Invalid Key error because the Game got pulled of Steam shop.... I bought my Key today not on Steam.
Is the Key valid or will it be valid when the Game gets back on Steam?

Hi poCHi - please refer to [e-mail]. We'll be looking into fixing that situation soon,

[Community Manager]

Originally posted by Rahlence:

Good luck with that: https://www.rpgwatch.com/forums/showthread.php?t=38666&page=2

Highlights:
"I can't go into further details here, but our company Ceres Games owns the exclusive rights to all assets and source codes of the cancelled project Chaos Chronicles. "
"Bigmoon and my former company Coreplay both had a business relationship with the now defunct publisher bitComposer, that's all we have in common."
"We're working on this game since about 16 months, then we announced it shortly after "Demons Age" got DMCA'd from Steam after two weeks in sale. I already stated that we are the solely owner of those assets from CC."

Bigmoon did get graphical assets and rights back in 2014. We have since then been developing Demons Age.

We did get a DMCA report by a recently created company. They allege they have the rights to those assets as well.

Bigmoon is left with two options:

1- To pass the dispute on to court(s). Each company would then have to present the proof regarding ownership of said assets and discuss who's entitled what.

2- To shrug this off and simply replace the remaining assets.

Despite having all the necessary documentation on our side, option 1 could postpone a final solution to this matter for quite a few months/years. Dragging this situation has never been in our interest. Given that work was already under way into adding more content to the game, we voluntarily decided, out of respect to our players, to replace said assets as part of the new patch and move on. We shall be releasing more content and a graphical overhaul on the game a few months from now. In the meantime, keep enjoying the game and feel free to send us any feedback. We apologize for any inconvenience this might bring our players and we thank you for your continuous support.

[Marboso]

Originally posted by Community Manager:

Originally posted by poCHi:

Hi,
so does that mean i get an Invalid Key error because the Game got pulled of Steam shop.... I bought my Key today not on Steam.
Is the Key valid or will it be valid when the Game gets back on Steam?

Hi poCHi - please refer to [e-mail]. We'll be looking into fixing that situation soon,

I have the same problem. I contacted the support-email, but after my first email more than a week ago I never got an answer even though I sent them a picture of the booklet with the key as they demanded. I want to try the game but frankly I'm really disapointed and I'm considering to send the game back to Amazon for a refund.

[Community Manager]

@marboso - I believe we've solved your issue, no? :)

[Ecser]

Hi. Is there any chance of the game returning to the store?

[Razock]

Can the community manager please provide an update as to the status of this game?
It really looks a good game and it is such a shame we can not purchase.Please provide an update.

[CaptEggman]

I've bought a copy in a store and would like to know when I can activate my purchase.

[poCHi]

Hi,
i am waiting for the Game too so i asked the support from bigmoonstudios and the answer was "Yes, it will be released on steam again. Won't take too long now." :P

[Gameguardian]

Hello Bigmoon Studios, I just sent an e-mail to you and I would be very grateful if you would read it and get back to me. Thank you 🙏😊

[CaptEggman]

Originally posted by Gameguardian:

Hello Bigmoon Studios, I just sent an e-mail to you and I would be very grateful if you would read it and get back to me. Thank you 🙏😊

Yeah good luck with these scam artists.

[gaúcho on watercolor paper]

RIP