Titles and Text - Not Working

[Magnus]

I'm having some trouble with the Titles and Text plug in. After I drag it to the timeline, when I try to edit the text in the Media Generator, the text usually won't change on the video. I'm also unable to change the font at all. Changing the color works though.

I've searched around and tried clearing the settings (Ctrl+Shift on start up), but this hasn't resolved the issue.

Can anyone help?

[Magnus]

One thing to add: If I change the preset from the Media Generator - the text and font do change in both the Media Generator and the Preview.

However, if I try to edit the text or change the font, it's not reflected in the preview. And if I close and open the Media Generator all my text changes are gone.

[Mystix]

Hard to guess. I think I'd need to visually see what you're doing / what steps you're trying, to see what the problem might be.

[Magnus]

Originally posted by LoneWolfDon:

Hard to guess. I think I'd need to visually see what you're doing / what steps you're trying, to see what the problem might be.

Ok, I'll make a video and post it.

Pretty simple though. I'm just dragging in the (Default) plugin from Titles & Text and then trying to change the font / edit the text.

[Magnus]

Here's a video: http://tinypic.com/r/uws52/8

[Magnus]

After posting the video I've done a little more testing. It seems I can edit text from a clean launch until I try to change the font. After that, never again. Even just clicking Bold or Italic I completely lose the ability to edit the text. I can still change the color though.

I don't think I'm doing anything crazy here, but is there some trick to this? Could someone post a video of changing the font?

[Mystix]

You might be getting "dupicates" layered over top of each other without realizing it, or somehow it's reselecting and reverting to the default.

I tend to add text in a bit of a different method than you;

* Have the video in place accordingly.

* Click on the Text track to select it (on the left it will be highlighted in blue to show that's the currently selected track).

* From the top menu-bar I go to Insert then choose Text Media. This will place a default and 5 seconds-long text-blurb on the text track (it will read "Sample Text") and the tracks editing cursor is then moved at the end of that.

* I move the text editing window a bit to one side so I can have a better view of things and the video preview.

* I move the tracks editing cursor somewhere over top of the text blurb on the text track so I can see it ok in the preview video.

* I can then make whatever changes I like to the text message, font, size, color, animation type, etc... I can also move / reposistion the text-blub on the video preveiw window too if I like.

* Once I'm happy with the changes I can then close the text editing window.

* If I want to make changes to it, I go to the text-blurb on the text-track and click on the Generated Media icon button (the one on the text-blurb).

* If need be, I can select my text-blub, copy-&-paste it onto a different part and edit it accordingly.


If you don't follow what I'm trying to explain, I guess I could make up a sample vid.

Good luck.

[Magnus]

Thanks for typing that up. I think I follow it. I tried to follow those steps and record it, but I can still only edit text until the first time I try to change the font. After that - never again until I restart the program.

Take a look here: http://tinypic.com/r/29wmxp0/8

If you wouldn't mind posting a video of it working, I'd appreciate it.

Also, just wanted to make sure - My copy identifies itself as Build 953 in Help->About. I'm guessing this is the latest, but any chance there are updates I'm missing?

Thanks again!

[Mystix]

Don't know why you're having the problems.
I can edit a text-blurb as many times as I want without any issues.
Yes, I have the same version as you.

Did you try verifying the installation? Maybe something's of it is corrupt or missing.
Steam Library, Software, right-click on Movie Studio 13, Properties, Local Files, Verify integrity of application cache.

I've got some errands to do, so might not be able to make & post a video for a while, or other than that, if you had Skype and wanted to chat there, send me a friend request, and in that way it might be easier to do a screen-sharing session that way or to trouble-shoots possible problems.

Good luck.

[Magnus]

Yep, I've tried to verify the cache as well as completely re-installing it. No difference.

I'm going to try installing it inside my Windows 10 VM and see if still has issues there.

Just for fun I tried saving some presets to disk. I found the files and edited the text and font. It will change to that if I change the preset even after I can no longer edit it. It's very strange.

[Magnus]

@LoneWolfDon - which version of Windows are you using by chance? It seems to work OK inside a Windows 10 VM for me. I'm going to stand up a Windows 7 VM to test it further.

It just doesn't seem to work in my native Windows 7 desktop though.

[Mystix]

I'm using Windows 7 Home Premium 64-bit.

If it works for you in Windows 10, but not Windows 7, then I'm not sure why. Maybe some Windows component is a bit corrupted (such as the NET Framework).

Not sure if my making a video would be of help in this case, as it seems the issues may just be for your computer and with your Windows.

[Magnus]

Yeah, it's a bit strange. I'm running Windows 7 Professional 64-bit on the desktop. I've found a few other posts online of people having similar issues, but no solution for it.

There's nothing particularly unique about my setup. I don't really have anything out of the ordinary installed. I was thinking of .NET as well as I noticed Steam installed as part of the Movie Studio install in the Windows 7 VM. Although apparently the vanilla Windows 7 Service Pack 1 is missing some components Movie Studio needs to run, so it's patching now.

After I get the Windows 7 VM patched up and test it, I'm going to start playing with reinstalling .NET on my native install.

Movie Studio is the only application that I've had an issue with. :(

[Magnus]

Digging a bit deeper while waiting for the Windows 7 VM to finish, I've attached the Visual Studio Debugger to Movie Studio. When changing the font these exceptions get thrown:

First-chance exception at 0x000007fefcddb3dd in MovieStudioPlatinum130.exe: Microsoft C++ exception: EEMessageException * __ptr64 at memory location 0x0029c920..
First-chance exception at 0x000007fefcddb3dd in MovieStudioPlatinum130.exe: 0xE0434352: 0xe0434352.
First-chance exception at 0x000007fefcddb3dd in MovieStudioPlatinum130.exe: Microsoft C++ exception: EEMessageException * __ptr64 at memory location 0x0029cd20..
First-chance exception at 0x000007fefcddb3dd in MovieStudioPlatinum130.exe: 0xE0434352: 0xe0434352.
First-chance exception at 0x000007fefcddb3dd in MovieStudioPlatinum130.exe: Microsoft C++ exception: EEMessageException * __ptr64 at memory location 0x0029d380..
First-chance exception at 0x000007fefcddb3dd in MovieStudioPlatinum130.exe: 0xE0434352: 0xe0434352.
First-chance exception at 0x000007fefcddb3dd in MovieStudioPlatinum130.exe: Microsoft C++ exception: EEMessageException * __ptr64 at memory location 0x0029cb60..
First-chance exception at 0x000007fefcddb3dd in MovieStudioPlatinum130.exe: 0xE0434352: 0xe0434352.
First-chance exception at 0x000007fefcddb3dd in MovieStudioPlatinum130.exe: Microsoft C++ exception: [rethrow] at memory location 0x00000000..
First-chance exception at 0x000007fefcddb3dd in MovieStudioPlatinum130.exe: 0xE0434352: 0xe0434352.

Unfortunately those exceptions (EEMessageExcception) is too generic to tell what's going on, but something's going wrong inside the .NET CLR. :(

[Magnus]

Ok, I finished updating the Windows 7 VM. The same issue is present (unable to edit text in the "Titles and Text" plugin after selecting a font) that my native machine has. This VM is clean install of Windows 7 Professional. It's fully patched. The only things installed are Steam & Movie Studio... :(

If it matters, the Windows 7 Professional image is from my MSDN subscription, so it's whatever Microsoft normally gives out to Retail. The one installed natively is from the OEM CD that came with my computer so I doubt it's a corrupted install.

[Mystix]

That's a lot of work you put into trouble-shooting.
Well, not sure what's going on. Maybe you'd be better off to try contacting Sony Support about it and see what they suggest.

If you close the edit-window for a text-blurb, then if you click on the Generated Media icon button (the one on the text-blurb itself), would it then let you edit it?