Can't play with friend in co-op | Stuck in loading screen

[vaeiou]

Windows 10 is up to date. pls help

[aleksander.w]

Hi!

Please check the CO-Op guide here: https://steamcommunity.com/app/330020/discussions/0/4510921568795782823/

and if you will not find your solution the Support Guide here: https://steamcommunity.com/app/330020/discussions/1/1634166237652454823/

If your issue will still not be resolved, please let our Player Support know here: [e-mail]

I wish you a great day!

[vaeiou]

So we got to step 6 and selected our characters. I attempted to start the game and the game starts loading. The loading bar gets to about 80% and stays there forever.

[aleksander.w]

Originally posted by vaeiou:

So we got to step 6 and selected our characters. I attempted to start the game and the game starts loading. The loading bar gets to about 80% and stays there forever.

Hi!

Please contact our Player Support here: [e-mail]

While contacting them attach a link to this thread and send the DxDiag file as well as a log file. I will explain how you can get the files below:

LOGS:

- All Windows platforms (except Windows 10 UWP):

Locate where the game is installed. Usually, it can be done by checking the properties of the game in the launcher. For example, in Steam - Right-click on the game in the library > Manage > Browse local files. Then among the game files in the main directory of the title, there should be an executable file named ChildrenOfMotra LogPacker v12.

- Windows 10 (UWP) platform:

Browse the:
C:\Users\username\AppData\Local\Packages\11bitstudios.12487E5DA4D9B_gwy9gn5q9j1y6\ and pack all contents of this folder into a .zip file.

DXDIAG:

- Click on Start.
- Type "DxDiag" and launch DxDiag.
- Click on "Save all information".
- Save "Dxdiag.txt" file.

Have a great day in the meantime!