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- Make sure all software that can affect the game is disabled. FPS counters, stream recorders, overlay programs (e.g. Discord) etc.
- Make sure your video and audio drivers are up to date.
- Make sure your video driver is configured to defaults, at least for this particular game. E.g. disable any global optimizations and enhancements like super-sampling.
- Make sure your AV software is not interfering with the game. Add the game executable to exceptions just in case.
- Check your free RAM before you run the game (with Task Manager, open it with Ctrl+Alt+Del), I suggest you should have at least 2 GB free before running it.
Also, are you able to open PC Settings screen from the main menu?
If you think your RAM is faulty, you may want to check it with certain tools like Windows Memory Diagnostic: https://technet.microsoft.com/en-us/library/ff700221.aspx
I have this problem too, you managed to solve?