worms no inicia

[Asami aki]

abro el juego, se abre en modo ventana y se cuelga en pantalla de carga, el juego no ingresa al menu. Simplemente aparece la pantalla en negro.
Ya verifiqué integridad de archivos
Ya reinstale el juego
Ya actualicé mi placa de video
Ya actualicé Windows 10
Leí muchas publicaciones de errores similares y no encuentro solución.
Sobrepaso las especificaciones recomendadas para correr el juego

[Team17_Assistance]

Hello Asmai aki,

We are sorry to hear you are experiencing issues with loading Worms WMD.

Can you please follow the steps in the guide here: https://steamcommunity.com/app/327030/discussions/2/355043117522139272/ and send us your DxDiag?

What size is the resolution size of your screen? Right-click your desktop, select display settings and tell us the resolution and Scale and layout percentage settings?

Can you please clean boot your PC: https://support.microsoft.com/en-gb/help/929135/how-to-perform-a-clean-boot-in-windows then launch the game.

We look forward to hearing from you.
Thanks,
Team17 Support

[Asami aki]

Las páginas sugeridas para guardar texto (dxdiag) no me guardan el archivo porqué supera los 60.000 caracteres.
El arranque limpio tampoco funcionó
Resolución de pantalla 1920x 1080.

[Team17_Assistance]

Hi there!

We would suggest you to split the DxDiag file in half and send us two links. Or you may use following submit form[www.team17.com] to send us the attachment.

t17 Support

[Asami aki]

Dxdiag parte 1: http://txt.do/d2nx8
Dxdiag parte 2: http://txt.do/d2ngs

[Team17_Help]

Thank you very much.

Could you please try to update your NVIDIA GeForce GTX 1060 6GB drivers to the latest version? You can find the latest update on this site[www.geforce.co.uk].

Please let us know if it worked for you.
Team17 Support

[Asami aki]

no funciona, ya lo había hecho antes y hoy volví a actualizar mi placa de video y el error no se soluciona

[Team17_Help]

Hi,

Thank you for your feedback.

Could you please send us your system's MSINFO file and the game crash log file following the steps below?

How to get MSINFO file in Windows 10.

1. In Start Search space type in msinfo32 and hit Enter.
2. In the system information window click File > Save and save the information in a file.
3. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as http://securepaste.net , http://textuploader.com or http://freetexthost.com
4. Copy the link to your text and add under the SYSTEM INFORMATION section of your bug.

How to get a crash log file in Windows 10.

1. Open a File Explorer window
2. Navigate to Windows
3. Open SysWOW64
4. Run Taskmgr.exe
5. Reproduce the game crash
6. Before dismissing any error messages; return to the Task Manager
7. Locate the game in the Processes tab
8. Right-click on Worms W.M.D.exe (32bit) and select Create Dump file
9. Upload the dump file to a free file host service and post a link in the forums

Thank you,
Team17 Support