Game Crashes on Startup

[AlyssaMissa28]

Hey everyone. I just purchased SW: EAW Gold during the Steam sale. Upon startup, I make it to the menu screen, and the mouse lags for about ten seconds before the entire game crashes. The only way out of it is to reboot my computer.

My specs are:
i7 2.8GHz
16Gb ram
64 windows 8.1


I've read that the steam gold version already gives you the RAM fix. My roommate also just downloaded the game too, and his works fine. What do you suggest?

[Morkonan]

There's a graphics xml file available, here, that might help. http://pcgamingwiki.com/wiki/Star_Wars:_Empire_at_War

Also, you may want to try to run it in compatibility mode.

Also, the game will generate a logfile if it crashes. (Usually) Check that and it may give you a clue as to what the problem might be. Making sure the game has adequate system permissions is one culprit.

(I think they're called "_logfile.txt" and "_exception.txt", so check for those. Note the hardspace if you're using Windows search.)

Add: PS - Just found this and it may help: https://steamcommunity.com/app/32470/discussions/0/864957912687737338/

Another Add: Bink video is a frequent culprit in many older games running on new systems. There could be several sorts of solutions for that. But, mostly, whenever I have encountered Bink video errors, the easiest thing was either to skip the "intro" (In games with Bink vid intros) or to rename the bink video vid so it couldn't be found. However, it seems SW:EAW has to call the bink vid. I've seen bink vid .dll files for SW:EAW, though. If all else fails, that might be worth a shot in looking for.

[AlyssaMissa28]

The compatibility mode worked. Thank ya! I should have thought of that

[Samuel Mumm]

i have a similar problem when i try to start the goldpack in steam one till three seconds after that i get an error message which says "PGCrash C Application hast stopped working" and only if i try to start the gold pack when i start forces of corruption no error message appears and he starts the game forces of corruption but i wanted to play the earlier empire at war part with a friend too :(