fatal error

[bongerman85]

after installing this game on my gaming laptop i am running into a VERY strange error. Failed to create d3d device. apllication will now exit. error=0x8876086c. any help is much appreciated. system is win10 i run higher teir games than this like fallout 4 subnautica and elite dangerous.

[bongerman85]

file reverification already performed. all files verified successfully game still refuses to start

[markrevell]

I have listed all the things I know to try for Lego start-up problems. I would imagine the last one on the list is your problem, but I have shown the other options just in case.

Verify game files (usually unproductive)

Reinstall game (Delete the local files too so a fresh file is formed, filepath below).

Check the screen settings in the preconfig.txt. file: filepath-
C:/Users/#username#/Appdata/Local/LucasArts/LEGOStarWarsTheCompleteSaga/pcconfig.txt
You can change the settings in this file to your screen resolution, and you can change the refresh rate to 60fps too.
(If you can't see the txt file you might need to unhide file extensions in your windows File Explorer settings.)
Then make sure none of your pc's graphics are trying to force a higher fps for the game.

You could try one of the compatibility settings, and Win10 has a troubleshooter in the same section, along with the tick-box Admin. setting for all future start-ups via Steam: filepath-
Library/R-Click on game/Properties/Local Files/Browse Local Files/R-Click on the game exe. file/Properties/Compatibility

Set your sound card setting to 16Bit 44100Hz

Probably if you get an error message pop-up, run a reinstallation of the DirectX file for the game or use the microsoft tool for older versions that your pc might not have installed:
https://www.microsoft.com/en-gb/download/details.aspx?id=35

Hope something helps:)

[bongerman85]

direct x installed, error still persists, beyond that i tried to toy with display settings but its an aorus 5, im still new to laptops, but could not find the refresh settings anywhere in the display settings, ill try again more tomorrow, for now same error stilll persists. shouldnt be a compatability mode issue since it runs on my win 10 desktop just fine

[painlesschunk]

Fatal Error, Stopping Emulator

Error, See you later!

[bongerman85]

this appears to be a graphical demand for the game. im a bit surprised i cant seem to readjust my refresh rate on my laptop.