D3D error

[PirateSpongeBob]

I have been browsing the forums for this problem but nothing is working. So starting another thread and for all those that encounter please respond to this thread to show how many it is affecting.

Problem: Failed to create D3D

Options that have been tried.
A. Custom Resolution Utility - NVidia Control Panel does not list custom resolution with an integrated graphics card such as Intel. The intel control panel allows for custom resolution but when trying to create it, another error pops up of "The custom resolution exceeds the maximum bandwidth capacity". So this resolution is moot.
B. Start with -dxlevel 81. This does nothing.
C. RivaTuner Statistics Server - Upon setting FPS to 60 or tinkering with any settings it still does nothing.
D. SpecialK Mod - Upon installation and injecting into game. Tried starting but got nothing. Tried modifying the config inf file to 60 FPS but it did nothing.
E. Tried lowering screen resolution - useless
F. Tried start with Windows XP/Vista/7 compatibility- It did nothing same error.

Upon further reading of forums one common factor people mention is the refresh rate of the screen/monitor. My laptop has a refresh of 120hz, Nvidia 1060, with integrated graphics Intel UHD 630, 16 GB Ram, I7-8750 processor, windows 10. So I have all the hardware but a screen of 120hz 3ms.

Newer computers appear to render this game useless or some patch needs to be created. If anyone has any other suggestions, I am willing to try. Thank You

[PirateSpongeBob]

Reading upon the forum off and on still has produced no results. Any suggestions?

[lolo.gasteceau]

Good evening,

Having the same issue as you. Same PC config (almost) on a laptop... 3D3 error always comes... I tried the 3 first pages of google result solutions and nothing works...
Please if someone has a REAL solution help !

Thanks

[webfischi]

You didn't try DxWnd, with this tool, you can even play it in borderless window mode

[Tenacious Taco]

Originally posted by webfischi:

You didn't try DxWnd, with this tool, you can even play it in borderless window mode

I just tried it and when I run the game using DxWnd it shows the tool's logo and then brings me back to desktop.

[rmparslow]

FIXED !!!! download Custom Resolution Utility (CRU)from here https://www.monitortests.com/forum/Thread-Custom-resolution-Utility-CRU add a 60hz resolution same as your 120hz ie 1920x1080. restart your laptop/pc choose via 60hz Win10 settings and start game you can increase resolution back up to 1920x1080 from 1024*768 and enjoy

[PirateSpongeBob]

Yes!! Thank You rmparslow! Been searching net for some answer and this tool worked. As previously stated it all comes down to resolution refresh of 60hz. Game does not support 120hz. Thank you the Custom Resolution Utility worked!

[rmparslow]

Glad to here it works for you PirateSpongeBob, enjoying SW on Cinco di Mayo and Revenge of the Sixth day :-)

[Jds4578]

switch the game's exe file to windows 7 compatibility, if you trying to play the game on windows 10.

[PirateSpongeBob]

Originally posted by Jds4578:

switch the game's exe file to windows 7 compatibility, if you trying to play the game on windows 10.

As already stated, the problem has been solved with rmparslow's suggestion custom resolution tool. Just to note compatibility was tried numerous times and failed. The problem was on the refresh rate. Developers did not program 120 hz compatible monitors no matter which brand. That is why the custom resolution utility worked.

[rmparslow]

Let us know if you’re still stuck Neptune after using the tool I found to work

[Green Potatoe]

Thanks for the fix! Would changing back to 120 Hz break the game again?

[rplog2]

how can u fix the resolution if ur computer is set for 120 only without options

[skratchmydonut]

Originally posted by rmparslow:

Let us know if you’re still stuck Neptune after using the tool I found to work

I ran the CRU and added the 1024*768 60hz resolution, restarted my laptop and then ran the game. So my game started but then the monitor is black. I can hear the sound of the game but I just can't see anything. Can you help me out? Not sure whether I did anything wrong or not.

[rmparslow]

You need to post which mode you put in the CRU tool, but if 60hz still gives a black screen try another resolution sax 800x600 if that works you need to find a mode that the graphics card support and that will allow the game to work