Grand Theft Auto V Enhanced

Grand Theft Auto V Enhanced

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381 Apr 22 @ 10:09am
hacked
so my steam account is linked to hacker account. How supposed to fix this?

ticket support won't work
Last edited by 381; Apr 22 @ 10:13am
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Showing 1-10 of 10 comments
Klutch Apr 22 @ 10:14am 
you still have to open a ticket with rockstar. steam can't help you with that stuff.
psykoteky Apr 22 @ 10:18am 
Ticket support is all you have unless you got an email from R* in your inbox telling you the email on your social club account changed. That is very likely what happened. The email has a recovery link - if it isn't expired - that you can use to fix the email.

If you don't have it - back to R*, and a ticket, or a temporary/throwaway social club account to use to access their livechat, or phonecallback, and hope that they'll help over that. Where you can restate - that you do not have access to that email, and they need to ask other questions to help confirm you, or escalate to someone that has more authority to help you.

... and the copypasta on account recovery, forgotten/hacked accounts/deleted emails-
Fun times. Join the neverending flood of this nonsense. Much info - click and read -
https://steamcommunity.com/app/271590/discussions/0/3811787298086212982/#c3811787298086583512 (even has 'unlinking' links but no one actually clicks/reads -.-)

tl;dr/lazy - use this link below to contact R* without logging in to RECOVER the already linked social club account/fix/change email to one you have access to. Many hoops to jump to prove you're the owner, have steam account, cdkey etc, and roll the dice on help-
https://support.rockstargames.com/categories/360002126893?step=29c52d9f
https://support.rockstargames.com/categories/200013306?step=c61ec1a8

/goodluck - for some it is a couple hours, others days/weeks, multiple tries.



edit - Yes, they are asking dates, that you need to answer. It is a security question. Look at your R* game purchases in steam purchase history, and your achievements on your steam games - and you may be able to narrow it down to an achievement date that will give you the exact date you linked the accounts. Else, you may have the old emails in your email inbox but... whatever. Your steam game history/achievements is private so the rest of us can't do a quick glance and give more ideas.
Last edited by psykoteky; Apr 22 @ 10:34am
381 Apr 22 @ 10:19am 
Originally posted by Klutch:
you still have to open a ticket with rockstar. steam can't help you with that stuff.

" Thank you for contacting Rockstar Support. As fellow gamers, we genuinely understand the frustration this situation may cause, and it is certainly not the experience we wish to provide our players.

We have investigated, but have been unable to verify that this request is being made from the owner of the Rockstar Games account where the information was recently changed. Apologies for any inconvenience this may cause.

If you have any further information we could use to investigate, or if there are any further questions, please let us know so that we can try to help. "

They can't verify my account becuase they asking dates from 10 years ago when bought game wtf is this bs
381 Apr 22 @ 10:21am 
Originally posted by psykoteky:
Ticket support is all you have unless you got an email from R* in your inbox telling you the email on your social club account changed. That is very likely what happened. The email has a recovery link - if it isn't expired - that you can use to fix the email.

If you don't have it - back to R*, and a ticket, or a temporary/throwaway social club account to use to access their livechat, or phonecallback, and hope that they'll help over that.

... and the copypasta on account recovery, forgotten/hacked accounts/deleted emails-
Fun times. Join the neverending flood of this nonsense. Much info - click and read -
https://steamcommunity.com/app/271590/discussions/0/3811787298086212982/#c3811787298086583512 (even has 'unlinking' links but no one actually clicks/reads -.-)

tl;dr/lazy - use this link below to contact R* without logging in to RECOVER the already linked social club account/fix/change email to one you have access to. Many hoops to jump to prove you're the owner, have steam account, cdkey etc, and roll the dice on help-
https://support.rockstargames.com/categories/360002126893?step=29c52d9f
https://support.rockstargames.com/categories/200013306?step=c61ec1a8

/goodluck - for some it is a couple hours, others days/weeks, multiple tries.

my email was changed 5 years ago I checked my gmail so recovery link expired long time ago.
Originally posted by 381:
so my steam account is linked to hacker account. How supposed to fix this?

ticket support won't work


O GOD..CHANGE PW ASAP..AND USE 2FA
381 Apr 22 @ 10:56am 
Originally posted by Kevin (Boricua_Kevin on gta 5 O:
Originally posted by 381:
so my steam account is linked to hacker account. How supposed to fix this?

ticket support won't work


O GOD..CHANGE PW ASAP..AND USE 2FA
My steam account is linked to completly new email. that's the problem
Originally posted by 381:
Originally posted by Kevin (Boricua_Kevin on gta 5 O:


O GOD..CHANGE PW ASAP..AND USE 2FA
My steam account is linked to completly new email. that's the problem


Make new email..and contact rs..tell rs.you have iss with the old email..
Originally posted by 381:
so my steam account is linked to hacker account. How supposed to fix this?

ticket support won't work


Rs have LIVE CHAT..TELL THEM THE ISSUE
381 Apr 24 @ 9:03am 
Originally posted by Kevin (Boricua_Kevin on gta 5 O:
Originally posted by 381:
so my steam account is linked to hacker account. How supposed to fix this?

ticket support won't work


Rs have LIVE CHAT..TELL THEM THE ISSUE
took me all day contacting the support finally they resolved issue. it was painfull
Originally posted by 381:
Originally posted by Kevin (Boricua_Kevin on gta 5 O:


Rs have LIVE CHAT..TELL THEM THE ISSUE
took me all day contacting the support finally they resolved issue. it was painfull


Hope it fixed...now if it is PLEASE USE 2FA

Setting up 2fa..mean when a log on is detected..you will see a message durring log on telling you check your phone or email for code
.unless you type the same code or CLICK SOMETHING IN YOUR PHONE/EMAIL..ACESS won't be granted...and I find the extra steps WORTH THE EXTRA TIME/ hassle
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Date Posted: Apr 22 @ 10:09am
Posts: 10