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If you don't have it - back to R*, and a ticket, or a temporary/throwaway social club account to use to access their livechat, or phonecallback, and hope that they'll help over that. Where you can restate - that you do not have access to that email, and they need to ask other questions to help confirm you, or escalate to someone that has more authority to help you.
... and the copypasta on account recovery, forgotten/hacked accounts/deleted emails-
Fun times. Join the neverending flood of this nonsense. Much info - click and read -
https://steamcommunity.com/app/271590/discussions/0/3811787298086212982/#c3811787298086583512 (even has 'unlinking' links but no one actually clicks/reads -.-)
tl;dr/lazy - use this link below to contact R* without logging in to RECOVER the already linked social club account/fix/change email to one you have access to. Many hoops to jump to prove you're the owner, have steam account, cdkey etc, and roll the dice on help-
https://support.rockstargames.com/categories/360002126893?step=29c52d9f
https://support.rockstargames.com/categories/200013306?step=c61ec1a8
/goodluck - for some it is a couple hours, others days/weeks, multiple tries.
edit - Yes, they are asking dates, that you need to answer. It is a security question. Look at your R* game purchases in steam purchase history, and your achievements on your steam games - and you may be able to narrow it down to an achievement date that will give you the exact date you linked the accounts. Else, you may have the old emails in your email inbox but... whatever. Your steam game history/achievements is private so the rest of us can't do a quick glance and give more ideas.
" Thank you for contacting Rockstar Support. As fellow gamers, we genuinely understand the frustration this situation may cause, and it is certainly not the experience we wish to provide our players.
We have investigated, but have been unable to verify that this request is being made from the owner of the Rockstar Games account where the information was recently changed. Apologies for any inconvenience this may cause.
If you have any further information we could use to investigate, or if there are any further questions, please let us know so that we can try to help. "
They can't verify my account becuase they asking dates from 10 years ago when bought game wtf is this bs
my email was changed 5 years ago I checked my gmail so recovery link expired long time ago.
O GOD..CHANGE PW ASAP..AND USE 2FA
Make new email..and contact rs..tell rs.you have iss with the old email..
Rs have LIVE CHAT..TELL THEM THE ISSUE
Hope it fixed...now if it is PLEASE USE 2FA
Setting up 2fa..mean when a log on is detected..you will see a message durring log on telling you check your phone or email for code
.unless you type the same code or CLICK SOMETHING IN YOUR PHONE/EMAIL..ACESS won't be granted...and I find the extra steps WORTH THE EXTRA TIME/ hassle