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NPC dialogue when answering a call, getting in a car or entering a cut scene is broken
"Thank you for your response.
"We appreciate you reaching out and understanding how important a good audio experience is while playing. We're sorry to hear that you're having trouble with the sound quality.
"At this time, there is no in-game option to switch audio output methods like in the Legacy version. You may try to change your headphone settings to stereo mode in Windows to help resolve the issue.
"If you need any further assistance, feel free to let us know.
"Best regards"
In other words, no solution forthcoming. Those of us with this issue are simply SOL.