failed to create D3D Device

[rogue_lunitic]

i am having this issue with a few game titles, Lego Indiana Jones the original adventures, kingdom of the crystal skull, and one of my Lego star wars, i have tried launching in autoconfig, and in safe mode, and validated install file integrity, tried to change resolution but games still don't work. i have an alien ware area 51M laptop, all my other Lego games work. i never got a refund for this, there is no help or support, steam and its partners do not care, i gave up.

[markrevell]

The older Lego games were built for generic computers of the time and sometimes don't like all the bells and whistles we have available now.
I have listed all the things I know to try for Lego start-up problems. Usually the d3d error thing is either to do with the refresh rate or you might need an older version of directX (see below) but some of the other fixes might help too.

Verify game files (usually unproductive)

Reinstall game (Delete the local files too beforehand so a fresh file is formed, filepath below. This will delete Savedgames so copy them but if you haven't got any don't worry). (All the Lego games store their settings and savedgames in separate local files, not in the Steam files. They are all in C:\Users\#username#\Appdata either in Local or Roaming under all the various names: DisneyInteractveStudios, LucasArts, ttales, WarnerBros.InteractiveEntertainment, WBGames.)

Check the screen settings in the preconfig.txt. file: filepath-
C:/Users/#username#/Appdata/Local/LucasArts/LEGOIndianaJones/pcconfig.txt
You can change the settings in this file to your screen resolution, and you can change the refresh rate to 60fps too.
(If you can't see the txt file you might need to unhide file extensions in your windows File Explorer settings.)
Then make sure none of your pc's graphics (NVidia etc.) are trying to force a higher fps for the game.

You could try one of the compatibility settings, and I know Win10 has a troubleshooter in the same section (hopefully Win11 has the same), along with the tick-box Admin. setting for all future start-ups via Steam: filepath-
SteamLibrary/R-Click on game/Properties/Local Files/Browse Local Files/R-Click on the game exe. file/Properties/Compatibility

Set your sound card setting to, or as close as possible to, 16Bit 44100Hz (if your headphones don't have this 'dvd quality' setting option you might need to use in-built speakers)

Probably, if you get an error message pop-up, run a reinstallation of the DirectX file for the game or use the microsoft tool for older versions that your pc might not have installed:
https://www.microsoft.com/en-gb/download/details.aspx?id=35

Hope something helps:)

[TacoCatProductions]

the reason for this error is because you're trying to run the game with a refresh rate that's too high, if you want to run the game, get a monitor with a refresh rate no higher than 60hz, my advice is to get a vizio smart tv, ive had mine since 2016 and theyve never given me any issues with games or just working in general, they're also cheap if you can settle for 1080p full hd

[DarkFalls]

Unfortunately, it doesn't work for me... The refreshrate of my screen is only in 240 hz...
Does anybody know another solution ?