【HELP】Windows11にて起動できない Unable to start on Windows 11

[Raiden]

English written at the bottom

Windows11にてこのゲームが起動できません。
ゲーム起動のハードウエア構成条件は満たしています。
Windowsのアップデートや、ドライバの更新、クリーンインストール
ゲーム自体の再インストール、データの整合性の確認、電力設定の見直し、
セキュリティーソフト関連設定など一般的なことは行いました。
しかし、タスクバーにアイコンは表示されるのですがゲームが全く起動できません。
似たような症状やなにかご存じの方おられましたら
起動方法についておしえてください。

It's a Google translation, so there may be some mistakes.
This game cannot be started on Windows 11.
The hardware configuration requirements for starting the game are met.
Windows updates, driver updates, and clean installs
Reinstall the game itself, check data integrity, review power settings,
I did general things such as security software related settings.
However, although the icon is displayed on the taskbar, the game cannot be launched at all.
If anyone has similar symptoms or knows anything.
Please tell me how to start it.

[aleksander.w]

Hi!

Please contact our Player Support using the contact form here: https://11bitstudios.com/faq/?filter_game=frostpunk and let them know about the issues you are experiencing.

I wish you a great day!

[Raiden]

Originally posted by aleksander.w:

Hi!

Please contact our Player Support using the contact form here: https://11bitstudios.com/faq/?filter_game=frostpunk and let them know about the issues you are experiencing.

I wish you a great day!

It has been over 10 days since I contacted support, but I have not heard anything. I am sending a screenshot of this screen and the specified data to your company in the prescribed manner. Please check and reply. There was an update, but the situation has not changed and I cannot start it at all. Thank you for your cooperation.

[aleksander.w]

Originally posted by Raiden:

Originally posted by aleksander.w:

Hi!

Please contact our Player Support using the contact form here: https://11bitstudios.com/faq/?filter_game=frostpunk and let them know about the issues you are experiencing.

I wish you a great day!

It has been over 10 days since I contacted support, but I have not heard anything. I am sending a screenshot of this screen and the specified data to your company in the prescribed manner. Please check and reply. There was an update, but the situation has not changed and I cannot start it at all. Thank you for your cooperation.

Hi!

All messages that our Support got have been replied to, please check your SPAM folder to see if the response did not land there.

[Raiden]

n issue. The request number is 22438. Please check. It’s still not resolved. Thank you.

Originally posted by aleksander.w:

Originally posted by Raiden:

It has been over 10 days since I contacted support, but I have not heard anything. I am sending a screenshot of this screen and the specified data to your company in the prescribed manner. Please check and reply. There was an update, but the situation has not changed and I cannot start it at all. Thank you for your cooperation.

Hi!

All messages that our Support got have been replied to, please check your SPAM folder to see if the response did not land there.

I have checked all my emails, SPAM, and trash, but I haven’t received any emails from your company. I was able to receive an email stating that ‘the support request has been accepted’, so I don’t think it’s a domain issue. The request number is 22438. Please check. It’s still not resolved. Thank you.

[Raiden]

Originally posted by Laguna Queen:

Is it fixed now?

It’s still not resolved.